Clearlake Capital Backed Vision Solutions Announces Sale of Double-Take Software to Carbonite

Vision Solutions Enhances Focus on Data Protection, High Availability, and IT Automation Software Solutions for Power Systems SANTA MONICA, Calif. – Vision Solutions, Inc. (“Vision”), a global data protection, high availability and IT automation software provider backed by Clearlake Capital Group, L.P. (together with its affiliates, “Clearlake”), announced today that Double-Take Software, Inc. (“Double-Take”) has… Continue reading Clearlake Capital Backed Vision Solutions Announces Sale of Double-Take Software to Carbonite

TierPoint Expands Channel Partner Opportunities as Newly Designated Microsoft Azure Indirect Cloud Solution Provider

ST LOUIS – TierPoint LLC, a leading national provider of hybrid IT solutions, today announced that it has been designated a Microsoft Azure Authorized Indirect Cloud Solution Provider – making it one of less than a dozen US-based managed hosting and cloud providers that have achieved this designation and building on TierPoint’s prior designation as… Continue reading TierPoint Expands Channel Partner Opportunities as Newly Designated Microsoft Azure Indirect Cloud Solution Provider

30 Percent of IT Pros Admit Their Organizations Are Very or Extremely Vulnerable to Attack

A recent survey of 1,100 senior IT security executives at large enterprises worldwide found that 26 percent of respondents experienced a breach in the past year, and 30 percent classified their organizations as “very vulnerable” or “extremely vulnerable” to cyber attacks. The 2017 Thales Data Threat Report also found that 73 percent of respondents increased… Continue reading 30 Percent of IT Pros Admit Their Organizations Are Very or Extremely Vulnerable to Attack

FEMA: Private Sector Partners Move Recovery Forward

BATON ROUGE, La. — Following Louisiana’s August flood, more than 625,000 people have received information to help their recovery as a result of collaboration between nearly 300 private sector entities and FEMA. The private sector is essential to move recovery forward because of its ability to connect with communities efficiently to provide helpful recovery information.… Continue reading FEMA: Private Sector Partners Move Recovery Forward

Top Trends For Customer Service In 2017: Operations Become Smarter And More Strategic

In today’s world, customers decide how customer-centric a company is. Good customer service should capture the fundamentals of a great experience: ease, effectiveness, and emotion Looking ahead, Forrester sees 10 trends for 2017 that customer service professionals should take into account as they move the needle on the quality of service that they deliver: Here… Continue reading Top Trends For Customer Service In 2017: Operations Become Smarter And More Strategic

Going Beyond IT Security to Cybersecurity

Does your MSP offer IT security, or does it truly provide cybersecurity services? Often seen as a difference without distinction, one cybersecurity expert argues that the approaches to security need to be looked upon as separate concepts. In a new article for Network World, Lior Div, a former Israeli cyber-intelligence officer and founder of the… Continue reading Going Beyond IT Security to Cybersecurity

The Business Continuity Manager and the Typewriter

A well-known IT security solution vendor recently published a white paper about planning for business continuity, and listed typewriters as examples of equipment that should be safeguarded to prevent interruptions to an enterprise’s activities. You remember, typewriters were those stone age machines that recorded text directly onto paper. So, who on earth would use a… Continue reading The Business Continuity Manager and the Typewriter

Around the world, strong public cloud platform Leaders mask local complexity and difference

Towards the end of last year, Forrester published four tightly connected Wave evaluations. These assessed the 18 most significant providers of public cloud platforms, looking globally, in Australia and New Zealand, in Europe, and in China. Now we’ve published a fifth document, which digs into the trends we observe across all four regions. More on… Continue reading Around the world, strong public cloud platform Leaders mask local complexity and difference