We’ve all been there at some point during our lives: locked out of the house or car because we’ve lost or forgotten our keys (and it always seems to happen when we’re already running behind!). But as frustrating as the situation is, the good news is it’s usually short-lived—once we have our spare key in… Continue reading The Value of a Spare Key: Why Business Continuity Management Must Account for Key Personnel

Where cybercrime is concerned, it’s not whether an organization will be attacked, it’s when. Juniper Research reports that cybercrime costs globally will exceed $2.1 trillion by 2019. That is four times the cost of data breaches in 2015. By 2020, a single cybersecurity breach will cost more than $150 million. How organizations respond to cyber-attacks… Continue reading Implement Critical Event Management to Respond to a Cyber Attack

I love metrics, as any regular reader of this blog knows. I think they are the only way to obtain a clear, objective view of the health of a business continuity management (BCM) program and the ability of an organization to recover from a disruption. But metrics aren’t an end in themselves, obviously. They are… Continue reading The Metrics System: How to Use Metrics to Improve Your BCM Program

With remote working on the rise, how do we ensure we’re communicating effectively with others, through good old-fashioned conversation? Alison Coleman reports Digital technology has transformed the way that we communicate at the expense of face-to-face communication. As psychologist Susan Pinker says in her book, The Village Effect, “In a short evolutionary time, we have… Continue reading Why it’s good to talk

We talk a lot about the need to mitigate the operational risks of a business disruption: what if your organization loses access to a key facility or suffers a ransomware attack or experiences the loss of a critical vendor? Those of us who work in business continuity and IT/disaster recovery think about these kinds of… Continue reading Money Matters: The Importance of Being Financially Prepared for a Business Disruption

(TNS) — When a blistering heat wave struck the Southland earlier this month, the region’s electric grid was so overwhelmed that more than 100,000 customers in Los Angeles had at some point lost power. Some went days without electricity. Now, as Southern California endures another round of scorching heat that forecasters expect will shatter daily… Continue reading ‘This Is What the Future Looks Like’: Heat Wave Stokes Fears of Power Outages and Fires

Cybercrime tops the list of the most dangerous risks for insurers in Willis Re’s midyear review of issues likely to keep insurance executives up late at night. Specifically, the most omnipresent cybersecurity problems to date are Meltdown and Spectre, two hardware vulnerabilities built into the chips of almost every server, computer and mobile device. Not far behind… Continue reading THE MOST DANGEROUS RISKS FOR INSURERS – A MIDYEAR REVIEW

One of the biggest challenges a business faces during a wildfire is communication. Wildfires can grow from a small brush fire into an inferno that engulfs thousands of acres in only a matter of hours. As a result, officials must be on their toes and have the right technology, processes, and training in place to… Continue reading COMMUNICATION CHALLENGES DURING WILDFIRE SEASON