Experience Points: Level Up With Experience Level Agreements

We habitually use metrics, even when they are not relevant. Our instincts are based on deeply ingrained responses to situations and inherent investment biases (time and cost). This annoys many a modern business, as these metrics have nothing to do with the quality experienced by the customer or end user in real life, giving them… Continue reading Experience Points: Level Up With Experience Level Agreements

Everbridge Introduces New Capabilities for Enterprises to Manage, Control and Optimize IT Incident Response Through Automation, CMDB Group Lookup and Self-Service Alert Subscription

BURLINGTON, Mass. – Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management and incident response automation to help keep businesses running, today announced the launch of new features within its IT Alerting solution including Smart CMDB Group Lookup and self-service IT alert subscription. With these new capabilities, Everbridge IT Alerting enables organizations to dynamically target the correct… Continue reading Everbridge Introduces New Capabilities for Enterprises to Manage, Control and Optimize IT Incident Response Through Automation, CMDB Group Lookup and Self-Service Alert Subscription

Cisco Predicts More IP Traffic in the Next Five Years Than in the History of the Internet

SAN JOSE, Calif. – The internet is made up of thousands of public and private networks around the world. And since it came to life in 1984, more than 4.7 zettabytes of IP traffic have flowed across it. That’s the same as all the movies ever made crossing global IP networks in less than a minute.… Continue reading Cisco Predicts More IP Traffic in the Next Five Years Than in the History of the Internet

Exploring reaction to the BCI’s Continuity and Resilience Report

On 6th November 2018 the Business Continuity Institute issued a  new survey-based report entitled ‘The Continuity & Resilience Report: Raising the impact of Business Continuity’. The report has received significant criticism from business continuity consultant and author David Lindstedt. In this article, Continuity Central’s editor, David Honour, examines David Lindstedt’s reaction to the report and offers… Continue reading Exploring reaction to the BCI’s Continuity and Resilience Report

Journey or destination? For AWS Cloud, the roadmap holds the key

Planning a journey of any type can be an exhilarating experience. For some people, the destination is more interesting than the journey; they focus on the goal or the milestones of the expedition to set their direction. But to others, the journey is what it’s all about. They enjoy the “life” that happens along the… Continue reading Journey or destination? For AWS Cloud, the roadmap holds the key

Wildfire Camera System Provides a Small Measure of Good News in California

As California grapples with increasingly deadly wildfires with seemingly few real solutions, one small but effective way of saving communities is getting more attention and traction: deploying a network of infrared cameras on mountaintops and other high hazard areas. The AlertWildfire network, consisting of some 80 cameras already dispersed among California forests, has already proven its… Continue reading Wildfire Camera System Provides a Small Measure of Good News in California

Seasonal shopping days: advice for retailers on avoiding damaging downtime

Seasonal shopping days, such as Black Friday and Cyber Monday, while great for consumers, can be manically stressful for IT teams, who are tasked with keeping IT systems running smoothly and securely despite sometimes unprecedented surges in traffic. Any downtime on Black Friday could cost a retail business huge amounts, and lead to disgruntled customers.… Continue reading Seasonal shopping days: advice for retailers on avoiding damaging downtime

Will Wildfire Smoke Hurt Your Health Long-Term? Pollution Studies Offer Clues

(TNS) — Last year, as the Tubbs Fire scorched its way across Napa and Sonoma counties, environmental researchers at the University of California, Davis, fielded questions about the health impact of chronic exposure to smoke from a wildfire that torched trees and urban structures alike. UCD’s Kent Pinkerton and Rebecca Schmidt and other researchers had… Continue reading Will Wildfire Smoke Hurt Your Health Long-Term? Pollution Studies Offer Clues

“Privacy” Doesn’t Equal “Security”

The Importance of Knowing the Difference With the weekly reports of cyber events and data breaches, cybersecurity is a trending topic. While the concern is warranted, there is some confusion between information privacy and information security. Just because information is private does not necessarily mean it is secure. Executives, compliance professionals and IT departments need… Continue reading “Privacy” Doesn’t Equal “Security”

Pondering Hybrid

IBM’s recent announcement that it is acquiring open source cloud software business Red Hat inspired Cutter Consortium Senior Consultant Balaji Prasad to think about the notion of hybrid in a broad sense, and also with respect to hybrid clouds. So, what is hybrid? Implicit in the notion, explains Prasad, is plurality — there is more than one thing in play.… Continue reading Pondering Hybrid