The recent breach of GuideWell’s subsidiary, WebTPA, a health benefits administrator, has compromised the personal information of approximately 2.4 million individuals. Unauthorized access to a network server was detected, potentially exposing sensitive data. The breach, discovered on December 28, 2023, is believed to have occurred between April 18 and April 23, 2023. The exposed data

The business world depends on contact center services, which are always changing and requiring more scalability, flexibility, and sophisticated features to deliver better experiences for both customers and agents. These increasing demands are satisfied by the integration of Calabrio WFM with AXP Public Cloud, which offers a reliable and cutting-edge solution for businesses looking to

With Recall.ai, any developer can quickly build and maintain bots that use large language models to unlock the data trapped in today’s largest dataset: virtual meetings SAN FRANCISCO, Calif. – Conversations are now the world’s largest dataset. Millions of hours of meetings happen everyday over video conferencing platforms, and hundreds of companies try to make

New technology may make fraud significantly easier – but is it enough to overcome the advanced AI that powers anti-fraud systems? LONDON, UK — The current interest in generative artificial intelligence (AI) has caused some to conclude that we may see a new wave of AI-enabled fraud. However, the payments industry shouldn’t overestimate the abilities of

A recent voluntary, national survey by Premier shed new light on denied claims. The survey, conducted from October to December 2023, revealed that nearly 15% of all claims across Medicare Advantage, Medicaid, Commercial, and Managed Medicaid are denied. Of those denied claims, 45-60% were overturned, albeit with a costly appeal process sometimes involving multiple appeals.

FRANKFURT – maincubes, one of Europe’s leading developers and operators of data centers, has successfully added sustainability targets to its existing growth financing linking the achievement of these targets to the financing conditions. This is the logical next step for maincubes: the company has been focused on sustainability since its foundation and already uses 100 green electricity. With

New addition to the Veeam Data Platform will be showcased at VeeamON 2024 event, highlighting how it simplifies data management and enables cyber resiliency SEATTLE – Veeam® Software, the #1 leader by market share in Data Protection and Ransomware Recovery, today announced that Veeam will deliver support for Proxmox VE. Support for this virtualization platform has been a