If Bots Handle Support, Who Handles Trust?
On pitch decks, AI chatbots look like a clean win. They never sleep, never queue for lunch, and promise to turn sprawling contact volumes into tidy automation charts. But when researchers ask customers what it actually feels like to deal with those bots, another story surfaces. What appears as efficiency from the inside often lands
The Enterprise Trust Gap: Why Companies Fear Losing Control of AI
New research reveals Americans’ biggest AI anxiety is related to regulation and control, mirroring enterprise challenges with shadow AI and governance A new study tracking public anxiety about artificial intelligence (AI) shows that Americans are more concerned with how to control AI than they are about losing their jobs to it. The joint study by Cybernews and
FirstNet Revs Up to Support Public Safety at the Las Vegas Race
This post first appeared on the AT&T blog. By SCOTT AGNEW, President – FirstNet, AT&T As engines roar down The Strip for the Las Vegas Race, there’s another high-performance team working around-the-clock – public safety. Just like an elite pit crew springs into action to keep race cars performing at their peak, FirstNet®, Built with AT&T moves swiftly behind
The Day a Database Permission Change Broke the Internet. A Cloudflare Story.
This post first appeared on the Liquidbase blog. A single database change briefly broke part of the Internet. On November 18, the Internet failed in a way few people expected. Traffic through Cloudflare dropped sharply. Websites stalled. Authentication flows froze. Workers KV struggled under the weight of timeouts cascading across the globe. For nearly three
Flare Research Shows Gaming is a Rising Target for Infostealing Malware with 41% of Infections Originating from a Gaming-Related File
Unofficial mods and cheats for Grand Theft Auto, Roblox, Valorant, Counter-Strike: Global Offensive and Fortnite are the top five sources of infection MONTREAL – Flare, the leader of Threat Exposure Management, released new research analyzing more than 50,000 infostealer malware-infected devices, revealing that cybercriminals are deliberately engineering malware traps that exploit the online gaming ecosystem
