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Volume 32, Issue 3

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Backlog

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Glossaries

TermDefinition
Backlog
a) The amount of work that accumulates when a system or process is unavailable for a long period of time. This work needs to be processed once the system or process becomes available and may take a considerable amount of time to process.b) A situation whereby a backlog of work requires more time to action than is available through normal working patterns. In extreme circumstances, the backlog may become so large that the backlog cannot be cleared.