Call Tree

A document that graphically depicts the calling responsibilities and the calling order used to contact management, employees, customers, vendors, and other key contacts in the event of an emergency, disaster, or severe outage situation.


An umbrella term which generically encompasses business processes or activities, and/or technology systems or applications.

Capability Assessment for Readiness (CAR)

This is the process of self-assessment under the US Standard NFPA 1600.

Capability Resilience Level (CRL)

The relative degree to which a capability can be impacted by a single disaster event.

Capacity Stress Test

Testing an application with large quantities of data to evaluate its performance during peak periods.

Casualty Bureau

The central police controlled contact and information point for all records and data relating to casualties and fatalities.


Occurs when a disaster's effects are widespread and its impact is so great that it overwhelms a community's ability to function.


The Centers for Disease Control and Prevention (CDC) – A United States federal public health institute, under the Department of Health and Human Services (HHS). Its main goal is to protect public health and safety through the control and prevention of disease, injury, and disability in the US and internationally. It focuses on infectious disease, food borne pathogens, environmental health, occupational safety and health, health promotion, injury prevention and education.

Change Advisory Board (CAB)

A group that advises and the supports assessment, prioritization, authorization and scheduling of change requests. The CAB composition can vary from organization to organization but it may include Engineers, IT Security managers, Major Incident managers, Operations managers, Service Desk analysts, Customer Service managers, among other subject matter experts (SMEs.)

An ECAB is a sub-set of the Change Advisory Board (CAB). ECAB members make decisions about high impact Emergency Changes which include verifying whether a Change is actually an emergency.


a) Tool to remind and /or validate that tasks have been completed and resources are available, to report on the status of recovery. b) A list of items (e.g., names or tasks) to be checked or consulted.