Change Advisory Board (CAB)

A group that advises and the supports assessment, prioritization, authorization and scheduling of change requests. The CAB composition can vary from organization to organization but it may include Engineers, IT Security managers, Major Incident managers, Operations managers, Service Desk analysts, Customer Service managers, among other subject matter experts (SMEs.)

An ECAB is a sub-set of the Change Advisory Board (CAB). ECAB members make decisions about high impact Emergency Changes which include verifying whether a Change is actually an emergency.


a) Tool to remind and /or validate that tasks have been completed and resources are available, to report on the status of recovery. b) A list of items (e.g., names or tasks) to be checked or consulted.

Checklist Exercise

A method used to exercise a completed disaster recovery plan. This type of exercise is used to determine if the information in the plan (e.g., phone numbers, manuals, equipment) is accurate and current.

Civil Disorder

Event or situation, such as a terrorist attack, riot, violent protest, demonstration, or illegal assembly, which threatens serious damage to human welfare and security in a physical location or environment.

Civil Emergency

Event or situation which threatens serious damage to human welfare in a place, environment or a place or the security of that place.

Cold Site

An environmentally equipped facility that provides only the physical space for recovery operations while the organization using the space provides its own office equipment, hardware and software systems and any other required resources to establish and continue operations. A site (data centre/work area) equipped with appropriate environmental conditioning, electrical connectivity, communications access, configurable space and access to accommodate the installation and operation of equipment by key employees required to resume business operations.

Command Center/Centre

Operational site (physical or virtual) used by a crisis team after the initial phase of an emergency; can also serve as a reporting point for deliveries, services, press and all external contacts.

Common Recognized Information Picture (CRIP)

A statement of shared situational awareness and understanding, which is briefed to crisis decision-makers and used as the accepted basis for auditable and defensible decisions.

Communications Recovery

The component of disaster recovery which deals with the restoration or rerouting of an organization's telecommunication network, or its components, in the event of loss.

Consortium Agreement

An agreement made by a group of organizations to share processing facilities and/or office facilities, if one member of the group suffers a disaster.