Control Framework

A model or recognised system of control categories that covers all internal controls expected within an organization.

Control Review

Involves selecting a control and establishing whether it has been working effectively and as described and expected during the period under review.


The boundary line of a zone that is determined, reinforced by legislative power, and exclusively controlled by the emergency services from which all unauthorised persons are excluded for a period of time determined by the emergency services.


A group of related RNA viruses that cause diseases in mammals and birds. In humans, they cause respiratory tract infections that can range from mild to lethal. Common viruses include COVID-19, SARS, MERS, Influenza and the common cold.

Corporate Governance

The system/process by which top management of an organization are required to carry out and discharge their legal, moral and regulatory accountabilities and responsibilities.

Corporate Risk

A category of risk management that looks at ensuring an organization meets its corporate governance responsibilities takes appropriate actions and identifies and manages emerging risks.

Corrective Action

Action to eliminate the cause of a non-conformity and to prevent recurrence.

Control of Substances Hazardous to Health (COSHH)

Control of Substances Hazardous to Health regulations 2002. A European Union directive.

Cost Benefit Analysis

A process (after a BIA and risk assessment) that facilitates the financial evaluation of different strategic BCM options and balances the cost of each option against the perceived savings. Financial technique for measuring the cost of implementing a particular solution and compares that with the benefit delivered by that solution.


The provision of assistance to staff, customers and others who have suffered mental or physical injury in a disaster or incident.