Emergency Operations Center (EOC)

The physical location at which the coordination of information and resources to support incident management (on-scene operations) activities normally takes place. The facility used by the Incident or Crisis Management Team after the first phase of a plan invocation. An organization must have a primary and secondary location for an EOC in the event of one being unavailable. It may also serve as a reporting point for deliveries, services, press and all external contacts.

Emergency Planning

Development and maintenance of agreed procedures to prevent, reduce, control, mitigate and take other actions in the event of a civil emergency.

Emergency Preparedness

The capability that enables an organization or community to respond to an emergency in a coordinated, timely, and effective manner to prevent the loss of life and minimize injury and property damage.

Emergency Procedures

A documented list of activities to commence immediately to prevent the loss of life and minimize injury and property damage.

Emergency Response

Actions taken in response to a disaster warning or alert to minimize or contain the eventual negative effects, and those taken to save and preserve lives and provide basic services in the immediate aftermath of a disaster impact, for as long as an emergency situation prevails.

Emergency Response Plan

A documented plan usually addressing the immediate reaction and response to an emergency situation

Emergency Response Procedures

The initial response to any disruption and is focused upon protecting human life and the organization’s assets.

Emergency Response Team (ERT)

Qualified and authorized personnel who have been trained to provide immediate assistance.

Enterprise Risk Management

ERM includes the methods and processes used by organizations to manage risks and seize opportunities related to the achievement of their objectives.

Enterprise-Wide Planning

The overarching master plan covering all aspects of business continuity within the entire organization.