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Major Incident

UK Emergency Services definition. Any emergency that requires the implementation of special arrangements by one or more of the Emergency Services, National Health Service or a Local Authority

Management Practices

Policy and Programme Management and Embedding Business Continuity stages of the BCM Lifecycle.

Management System

Set of interrelated or interacting elements of an organization to establish policies and objectives, and processes to achieve those objectives.

Manual Procedures

An alternate method for continuing critical business services or processes following the loss of technology.

Marshalling Area

A safe area where resources and personnel not immediately required can be directed to standby to await further instruction.

Maximum Acceptable Outage (MAO)

Time it would take for adverse impacts, which might arise as a result of not providing a product/service or performing an activity, to become unacceptable.

Maximum Tolerable Downtime (MTD)


Maximum Tolerable Outage (MTO)


Maximum Tolerable Period of Disruption (MTPD)

The time it would take for adverse impacts, which might arise as a result of not providing a product/service or performing and activity, to become unacceptable.


Master Business Continuity Professional. The Master level certification is for individuals with a minimum of five years of Enterprise Continuity Mgmt experience in 7 of the 10 Professional Practices, have passed both the qualifying exam and the Masters case study, and have had their DRII Certification Application approved.

April 8, 2020 – Managing Crisis in an Interconnected World


April 14, 2020 – Pandemic Resilience: A Business Continuity and Medical Perspective


April 15, 2020 – Ask the Experts: COVID-19 Preparedness and Response


April 15, 2020 – Preparing for Panic: Building a Resilient Organization during COVID-19


April 22, 2020 – Evolving BCM Trends & Challenges in the Wake of COVID-19


April 29, 2020 – Workplace Violence: Prevention & Response