Safe Separation Distance
An adequate geographical spread between the original and duplicate resources, the various suppliers, the replica operations or the base site and its recovery site.
Salvage & Restoration
The act of conducting a coordinated assessment to determine the appropriate actions to be performed on impacted assets.
A pre-defined set of Business Continuity events and conditions that describe, for planning purposes, an interruption, disruption, or loss related to some aspect(s) of an organization?s business operations to support conducting a BIA, developing a continuity strategy, and developing continuity and exercise plans.
A periodic review of policies, procedures, and operational practices maintained by an organization to ensure that they are followed and effective.
The pre-planned assumption of risk in which a decision is made to bear loses that could result from a Business Continuity event rather than purchasing insurance to cover those potential losses.
The process and procedures required to maintain or recover critical services such as ?remote access? or ?end-user support? during a business interruption.
Service Continuity Planning
A process used to mitigate, develop, and document procedures that enable an organization to recover critical services after a business interruption.
Service Level Agreement (SLA)
A formal agreement between a service provider (whether internal or external) and their client (whether internal or external), which covers the nature, quality, availability, scope and response of the service provider. The SLA should cover day-to-day situations and disaster situations, as the need for the service may vary in a disaster. An agreement between a service provider and a customer defining the scope, quality and timeliness of service delivery.
Service Level Management (SLM)
The process of defining, agreeing, documenting and managing the levels of any type of services provided by service providers whether internal or external that are required and cost justified.
One method of exercising teams in which participants perform some or all of the actions they would take in the event of plan activation.