Telecommunications is your lifeline in day to day business operations. Today’s competitive corporate world demands that we be able to interact in a professional and immediate fashion. No matter how sophisticated and advanced your telecommunications system is, no one system is immune to disruption. Unfortunately, even the most comprehensive system is vulnerable to unexpected disruptions… Continue reading Communication Recovery: Is Your Business on the Line?

As the scope of corporate technology broadens with each passing minute, “technological fitness” could well become the corporate buzzword for the twenty-first century. With the ongoing development of state-of-the-art communications networks, most companies have become increasingly dependent on information systems to achieve successful business operations. While advanced office technologies are certainly an invaluable ally in… Continue reading Making the Most of the Worst: New Breed of “Intelligent” Buildings Ease Disaster Managem

Hewitt Associates is an international firm of consultants and actuaries specializing in the design, financing, communication, and administration of employee benefits and compensation programs. One professional group administer defined contribution plans (such as employee savings and 401k), flexible benefits systems and pension administration systems. Hewitt Associates uses Voice Response Units for the employees of our… Continue reading Remote Database Logging For Disaster Recovery

Introduces a Disaster Plan for Data and Voice, Providing End to End Disaster Recovery Service The Growing dependence of companies on their data processing applications increases their vulnerability to unforseen disasters. A company’s survival can be threatened as soon as 48 hours after the loss of its data processing operation. Awareness of the importance of… Continue reading AT&T Communications

Part I The contingency planning information in this article is limited in scope to the tele-processing (TP) network and does not address the requirement for full restoration of the data center. The TP network discussed here consists of everything outside the main frame. The network includes the front-end communications processors, the telecommunications lines, modems, multiplexers,… Continue reading Developing a Contingency Plan for Your Tele-Processing Networks

The most prominent feature of the Information Age has been the marriage of computers and telecommunications. This is a positive union that supports revolutionary innovations in information technology, office automation, and business practices. Not all the effects have been positive, however. The sophisticated abilities of data concentration and transmission to points anywhere on earth are… Continue reading A Failure to Communicate

When most of us think DISASTER, we think flood, hurricane, fire, earthquake, or some other cataclysmic event. We visualize anxious people scurrying around trying to save lives and protect property. There is, however, another type of disaster transpiring daily in most businesses that won’t be recognized until a cataclysmic event occurs. This disaster is the… Continue reading Don’t Be a Victim of a Communications Disaster

There is a growing concern about security in communications networks, as commerce and industry have come to realize the increasing strategic importance of their telecommunications resources. Disaster prevention and recovery has become a key issue for communications service providers, who openly admit that many major business sectors currently have no protection against catastrophic network failure.… Continue reading Protection of Critical Communications Networks

Public packet switching networks such as U.S. Sprint’s Sprintnet (formerly Telenet) and British Telecom’s Tymnet allow computer systems of large and small organizations to be accessed from more than 900 U.S. cities and over 90 foreign countries. This overwhelming accessibility may be a selling point for the networks but that same accessibility is what leaves… Continue reading Hostile Takeovers: Exposing Packet Switching Network Vulnerabilities

Telecommunications crises are unfortunately all too common in today’s sophisticated telecommunications environment. Nowhere has the business impact of such a crisis been more dramatically illustrated than the May, 1988 fire at Illinois Bell’s Hindsdale substation. During that “down time,” United Airlines reported that more than 7,000 reservation calls per day went unanswered, and Sears Roebuck… Continue reading Put Recovery in Place Before the Disaster