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Avoid Information Disasters

Company executives are charged with the efficient and cogent management of their company’s resources. However, they often overlook the most important element of business – the creation of information – even though they expect that information to be...

“Banking” For Better Service

Why Customer Service professionals are turning to third-party warehouse and delivery companies to help manage cost without compromising service standards.It is sometimes astonishing how technical improvements in a high-tech product can change the underlying economics...

Small Business -Big Risk

As corporate America continues down-sizing, the proliferation of small and mid-size firms increases proportionately. If corporations remain the primary target of contingency planning professionals, whole segments of the evolving business world could be left vulnerable...