For those of us that have been waiting, the other shoe finally dropped on April 5, 1989 with the announcement of IBM’s Business Recovery Services. The disaster recovery industry, gathering… Continue reading IBM’s Announcement Heralds a New Level of Credibility for Recovery Services

Contingency Planning; Disaster Recovery; Business Resumption; Business Recovery Planning . . . Many titles have arisen within this industry as it continues to grow and expand into the business environment… Continue reading The Components of a Corporate Contingency Planning System

Why Customer Service professionals are turning to third-party warehouse and delivery companies to help manage cost without compromising service standards. It is sometimes astonishing how technical improvements in a high-tech… Continue reading “Banking” For Better Service

As corporate America continues down-sizing, the proliferation of small and mid-size firms increases proportionately. If corporations remain the primary target of contingency planning professionals, whole segments of the evolving business… Continue reading Small Business -Big Risk

In a world that insures itself relentlessly against any unpleasantness, weather insurance has been a bit slow to catch on. Until recently, because of the unpredictability of weather patterns, it… Continue reading Weather Insurance: A Tool For Corporate Recovery

There is a misconception of expert systems within the contingency planning industry. The term “Expert System” is often misused by marketers in this industry. For instance, many software systems designed… Continue reading Expert Systems: Extra Power For Business Recovery Planning