A year after the Exxon Valdez oil spill a national magazine indicated that one of the positive lessons learned from Exxon’s experience was that all oil companies had learned how to avoid a “public relations disaster.” As I reviewed the BP Oil Co.’s handling of the Deepwater Horizon explosion and oil spill during 2010, I… Continue reading Learning From ‘Public Relations Disasters’

Organizations frequently identify “critical employees” in business continuity (BC) plans. Leading practices, such as those in the Disaster Recovery Journal’s “Generally Accepted Practices” document, encourage planners to make this designation, and some regulatory bodies require organizations to perform the task. However, organizations retain flexibility in defining criticality. A range of disaster scenarios threaten to render… Continue reading Addressing the ‘Critical Employee’ Quandary

In life you always hear the old saying, “the only thing in life that is guaranteed is death and taxes.” In listening to our keynote speaker at Spring World 2011, I would have to add something else to this list: change! Change is a constant thing in life. Whether it is in your personal life… Continue reading Changes Coming?