General Sessions

The General Sessions are tailored to a broad audience covering topics that appeal to all conference attendees.

*Please Note:  New Virtual Days/Times

GENERAL SESSION 1

“The Bucket List Life” – Create More Experiences, Share More Stories, and Live More Fulfilled!

When:
Monday, September 28, 2020
11:00 a.m. – 12:00 p.m. EDT

Speaker:
Kenyon Salo, Kenyon Salo Inc.

Speaker Spotlight

Kenyon Salo, known as the “James Bond of Speaking”, shows you how his three simple concepts of living “The Bucket List Life” will guide you to fulfillment on your life-long journey. During this highly energetic and engaging presentation, you will learn how to create phenomenal experiences, share powerful stories, and help others along the way.

About Kenyon Salo
Kenyon Salo is one of the top keynote speakers and trainers in the fields of motivation, inspiration, and adventure.

GENERAL SESSION 2

Operational Resiliency in the New Normal

When:
Monday, September 28, 2020
4:00 p.m. – 5:00 p.m. EDT

Speaker:
Mark Herrington, OnSolve​

Speaker Spotlight

Whether pandemics, severe weather, or unexpected crises, a ‘new normal’ has reshaped our lens to the world. The result is a requirement to maintain a level of operational resilience never seen before, with significant ramifications and challenges for those organizations who fail to take these lessons seriously. In this session, hear Mark Herrington, OnSolve CEO, define how to achieve operational resiliency in the ‘new normal’ to keep people safe, informed, assured, and productive during the times that matter most.

About Mark Herrington
Mark Herrington, OnSolve, CEO

GENERAL SESSION 3

The Treatment for Organizations’ Coordinated Resiliency Efforts: A potentially Risky Kaleidoscope Vision

When:
Tuesday September 29, 2020
11:00 a.m. – 12:00 p.m. EDT

Speaker:
Michele Turner, Amazon​

If you’ve ever had an intense migraine, you are well aware of the kaleidoscope vision that can occur. In some cases, views are blurry, or distorted, and in others, can be extremely bright and shiny. Pain Relievers, rest, taking a step back…these are all remedies that if leveraged, can support clarity and the road to wellness. Sound familiar? Those bright, shiny, new initiatives that can occur in a blur. Those initiatives that, if not careful, can come on so quickly, and with such intensity, that teams may fail to acknowledge needed risks which left unaddressed, could lead to significant organizational headaches. Many times, being able to coordinate treatment- insights from all of the remedies such as Cyber and Organizational Risk Management, Business Continuity and Incident and Crisis Response, is what is needed.

During this session, we will review each of the aforementioned practices, and the crosswalks between them which can lead to organizational clarity to identify where the risks are, what strategies can be used to evaluate, what teams can be engaged to leverage mitigation, and how we can get the vision back to normal (or very close to). Coordinated Resiliency Efforts- a solid option for a cure to what may ail the organization. 

About Michele Turner
Michele Turner is the head of Global Business Resiliency at Amazon.​

GENERAL SESSION 4

How do you develop a crisis management program for a large global company? Easy…One Step at a Time

When:
Wednesday, September 30, 2020
11:00 a.m. – 12:00 p.m. EDT

Speakers:
Regina Phelps, EMS Solutions Inc.
Sean Robinson, LabCorp

LabCorp’s first decision was to select a time-tested methodology – the Incident Command System. This structure was the foundation for its entire program. It then segmented it locations into tiers, developed incident assessment team requirements and criteria and appropriate crisis plans for each tier level. A key part of their success was securing early executive approval for the program, teams and plans. This helped to smooth the road for the global rollout.

You can apply the same principals to your program, regardless of your organization’s size. Attend this fast-paced general session speech and learn the keys to LabCorp’s  success.

Topics Covered:

  • Incident Command System – why you should use the methodology
  • Tiers – the value of segmenting your organization
  • Incident Assessment Teams and criteria
  • Crisis Management Plans

About Regina Phelps
Regina Phelps is an internationally recognized thought leader in the field of emergency management, pandemic and contingency planning. Since 1982, she has provided consultation, training and speaking services to clients on five continents.

About Sean Robinson
Sean Robinson is currently responsible for developing and implementing a comprehensive, enterprise-wide business continuity, disaster recovery, and crisis management program at LabCorp.

GENERAL SESSION 5

Meta-Leadership

When:
Thursday, October 1, 2020
11:00 a.m. – 12:00 p.m. EDT

Speakers:
Eric McNulty, Harvard University
Steven Goldman, MIT

Speaker Spotlight

Harvard University’s National Preparedness Leadership Initiative (NPLI) prepares leaders in the public, private, and non-profit sectors to handle crisis and significant change events. NPLI’s Meta-Leadership framework was developed after extensive research on and observation of leaders in high-stress, high-stakes situations. It is designed to provide individuals with tools that are conceptually and practically rigorous so that they are better equipped to act and direct others in emergency situations. Meta-leadership is currently being used by leaders in the fields of homeland security, emergency preparedness and response, and public health in the public, private, and non-profit sectors. Attend this session and find out how you apply this innovative approach to crisis leadership to your organization.

About Eric McNulty
Eric McNulty, Associate Director of NPLI, is responsible for research relating to leadership in the high stakes, high pressure situations with preparedness and response.

About Steven Goldman
Dr. Steven Goldman is an internationally recognized expert and consultant in Business Continuity, Crisis Management, Disaster Recovery, and Crisis Communications. He has over 35 years’ experience in the various aspects of these disciplines.

GENERAL SESSION 6

Focus on Anticipatory Leadership: The Future of Resiliency Risk and Resiliency

When:
Thursday, October 1, 2020
4:00 p.m. – 5:00 p.m. EDT

Speaker:
Robert Chandler, Lipscomb University
Speaker Spotlight

Risk and resiliency planning at its most fundamental level involves preparing your business or organization to continue with its operations in the face of disasters, circumstances, disruptions, threats and crises. This includes preparing your people and leaders to successfully manage such events. As the challenges to effective leadership become increasingly complex, the effective leaders in the future must increasingly be prepared for anticipatory responses and highly predictive analytical and decision-making skill sets. One key aspect is grounded in core orientations, knowledge, skills and abilities for a more sophisticated anticipatory foresight approach. This engaging and thought provoking – applied research-based – general session presentation alerts us to the important challenge for effective leadership and calls attention to the need to expand the visionary risk and resiliency imagination as we prepare leaders for future challenges. The session encourages an approach that combines anticipatory foresight, predictive vision, creative imagination, adaptive skill sets and an innovation mindset.

About Robert Chandler
Robert C. Chandler, Ph.D. (University of Kansas) is an internationally recognized expert on multiple aspects of crisis management, leadership, decision-making, communication and human interaction in specialized contexts.