Breakout Track 1

Monday, September 20, 2021, 12:45 p.m. – 1:45 p.m.

BREAKOUT TRACK 1 - SESSION 1

On the Front Lines: Lessons Learned from the Industry’s Top Emergency Communication Leaders

When:
Monday, September 20, 2021
12:45 p.m. – 1:45 p.m.

Speaker:
Peter Steinfeld, AlertMedia

Over the past year, safety leaders have had to take on an even more important role as organizations responded to remote work challenges, severe weather threats, and the ongoing coronavirus pandemic. Many navigated the challenging environment with fierce determination while gathering key lessons along the way.

About Peter Steinfeld
Peter Steinfeld is the Senior Vice President of Safety Solutions at AlertMedia and host of The Employee Safety Podcast, where each week, he interviews safety, security, business continuity, and disaster recovery experts from all over the world. Peter also leads AlertMedia’s sales organization, ensuring his team has the right information and resources to successfully bring in new customers and prospects. Prior to AlertMedia, Peter held sales leadership roles at Symantec and Dell, among several other enterprise software companies. He has been involved in the emergency communications industry for more than 20 years, advising organizations of all sizes on matters related to employee safety, and is passionate about helping organizations protect their most valuable assets: their people. Peter is a graduate of Middlebury College, where he earned a bachelor’s degree in Economics. He also earned his MBA from the Jesse H. Jones Graduate School of Management at Rice University.

BREAKOUT TRACK 1 - SESSION 2

DR + HA = Resiliency?

When:
Monday, September 20, 2021
12:45 p.m. – 1:45 p.m.

Speaker:
Ray Holloman, HCA Healthcare

EAs organizations embrace disaster recovery and high availability, is now the time to start to looking at what operational resiliency may look like? Will any downtime be acceptable to organizations as we continue to rely more and more on technology every day? Will there still be a place for the traditional hot/warm/cold site traditional disaster recovery options that we have testing for years? Buzzwords, such as “high availability”, “cloud” and “operational resiliency” are becoming more talked about in the industry and companies are looking into those options to decrease downtime. Not to mention, increasing customer and employee satisfaction. What does resiliency really mean and how can that be sold to senior leadership to invest into resiliency as the next step? This presentation will give some takeaways of how to support DR and HA programs and start the conversations towards resiliency.

About Ray Holloman
Ray Holloman, CBCP, M.B.A., M.S. is a Senior Business Continuity Administrator for HCA Healthcare. He started working in IT in 2009 and specifically in Business Continuity/Disaster Recovery in 2014.

BREAKOUT TRACK 1 - SESSION 3

The Criticality of Fuel Continuity Planning

When:
Monday, September 20, 2021
12:45 p.m. – 1:45 p.m.

Speaker:
B. Scott Preston, MultiCare Health System

A presentation on how important it is to plan for a crisis that reduces the availability of fuel (petroleum, natural gas, etc) or increases the price of fuel to the point that increases the operating costs of fuel across the global market. We’ll discuss some general ideas on what organizations can do to be better prepared for this scenario.

About Scott Preston
Scott Preston, CEM, CBCP, is an emergency management and business continuity professional with over 17 years of experience as a practitioner and over 10 years of experience as an academic instructor/professor.

BREAKOUT TRACK 1 - SESSION 4

Business Continuity & Resilience: A Generational Perspective

When:
Monday, September 20, 2021
12:45 p.m. – 1:45 p.m.

Speakers:
Frank Lady, Bank of America
Des O’Callaghan, BCM Consultant

The BCI Americas Next Practice Group (NPG) is a team of experienced continuity and resilience professionals who explore and write about different aspects of the growth and direction of the profession, anticipating where the practices are heading in the future. During 2020 the group conducted a survey to learn about the perspectives of different generations of practitioners and then wrote a paper to capture the findings. The paper was published by the BCI in May, 2021. We have arrived as a society at a point where demographic shift means younger, less experienced practitioners increasingly have to carry the baton, so it is important to understand not only knowledge transfer, but also ways in which experience and wisdom can be passed along with the knowledge. We learned about the varied backgrounds and career paths of baby boomers (born up to 1964) and generation X (1965-1981), contrasting with how the younger generations are arriving in their careers more through advances in technology and academic programs that did not previously exist. We explored the pros and cons of mentoring as a key source of professional development, if currently underutilized. We gathered numerous direct quotes from experts of all ages to add perspective to the data. In this session the report authors present findings and insights that illuminate the various ways in which the continuity and resilience profession continues to be a truly unique career.

Three takeaways:
1. Understanding the career backgrounds of different generations of practitioners
2. Understanding the various possibilities for professional development today
3. Understanding the challenges that may affect the future of the profession

About Frank Lady
Frank Lady is a senior vice president with Bank of America, having provided business continuity and crisis management support to its chief administrative officer group for the past 8 years. Frank has been a member of the Next Practice Group since 2019, and also serves on the DRJ Editorial Advisory Board.

About Des O’Callaghan
Des O’Callaghan, FBCI, has 31 years of BCM experience, much in the financial sector. He now consults, teaches, and volunteers as BCI Canada Leader, BCI Americas Next Practice Group Chair and Lead Assessor. Des often presents at conferences in Canada.

BREAKOUT TRACK 1 - SESSION 5

Operational Resilience & IT Risk Management - Beyond a Critical Partnership

When:
Monday, September 20, 2021
12:45 p.m. – 1:45 p.m.

Speaker:
David Halford, Fusion Risk Management

Operational resilience is a culture driven by people inside and outside of your organization, that empowers you to continue to deliver on your current commitments to customers and evolve with them in a way consistent with your brand as their circumstances and needs change. A key part of an effective operational risk program is IT Risk Management and in particular cyber security related risk. Often cyber security information is collected, managed, and reported independently however there is business & risk mitigation value in sharing cyber risk telemetry information with you Operational Resilience program.

This session outlines an actionable methodology to go beyond the traditional partnership and consider using cyber risk vulnerability information as part of your Operational Resilience and IT Risk Management program. You’ll leave the session more confident and ready to offer an innovative solution to your enterprise.

About David Halford
As Vice President, Continuity Solutions, David Halford leads Fusion’s product vision for all Business Continuity Management (BCM) & Operational Resilience Program aspects of our solutions resulting in customer driven requirements.