Breakout Track 3

Tuesday, September 21, 2021, 12:45 p.m. – 1:45 p.m.


Expanding Business Continuity Plans to Address Unrecovered Data

Tuesday, September 21, 2021
12:45 p.m. – 1:45 p.m.

John Beattie, Sungard Availability Services

It is essential for organizations to plan for unrecovered data gaps despite the best efforts of the IT organization. Your Business Continuity Plan (BCP) is the best place to capture the strategy and key activities for bridging the data loss gap to ensure the business is aware of and prepared for the possibility.

Problem statement: For decades, organizations have defined Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for most of their applications, making IT and the business aware of just how much data will likely not be recovered through a “declared” Disaster Recovery effort. Few organizations expect the business community to pre-define just how they will fill this known and anticipated data loss gap.

However, the data recovery challenges associated with a data-compromising cyberattack have brought this issue further into the forefront, since the data loss gap in a cyber recovery case will likely far exceed the RPO values that were defined for a “traditional” disaster scenario.

Approach: Start by asking three key post-recovery data loss questions:

  • Do you have business-approved RPOs for each business and data-dependent infrastructure application?
  • Have you researched and defined the range of potential data losses possible as a result of a data-compromising cyberattack?
  • Do your business continuity plans include how the business will fill these data loss gaps after your Infrastructure and Operations team has undertaken its best efforts to recover data?

About John Beattie
As Principal Consultant at Sungard AS, John Beattie works closely with organizations to implement 3rd party risk management programs, and reduce operational risk through new BC and DR programs or transforming existing ones to improve effectiveness.


Virtual Offices - Attractive Liability for Workplace Violence?

Tuesday, September 21, 2021
12:45 p.m. – 1:45 p.m.

Dr. Michael Corcoran, The Workthreat Group, LLC

Many changes have come about in today’s world due to the recent pandemic. And now more than ever, working from home has become a reality. OSHA says, “Workplace violence is violence or the threat of violence against workers. It can occur at or outside the workplace and can range from threats and verbal abuse to physical assaults and homicide, one of the leading causes of job-related deaths.” Additionally, “The term workplace means a physical location where the agency’s work or operations are performed.” (Section 1960.2(t) OSHA Standard Definitions).

In the past, most OSHA offices do little to investigate claims of harassment, threats, or abuse in a home office, citing they want to stay out of people’s homes. But with more and more civil court cases adjudicated in favor of the plaintiff against an employer, real concerns of “providing safety in the workplace” (OSH Act of 1970) include the home office (two real-life cases will be presented as examples). Does it reach the level where an employer must consider a proper site assessment and recommend safeguards for the employee, even when working out of their home office?

1. How to mitigate potential liability for WV occurring in a home office
2. Develop a risk tolerance outline in this circumstance for the employer
3. Learn a fundamental rule to help relieve dangerousness.

About Dr. Michael Corcoran
Dr. Michael Corcoran began his threat assessment experience upon entering the United States Secret Service in 1970. He has been in private practice since 1988, specializing in identifying and handling potentially violent subjects in the workplace.


Three Leadership Skills Program Managers Need to Grow and Scale

Tuesday, September 21, 2021
12:45 p.m. – 1:45 p.m.

Vanessa Mathews, Asfalis Advisors

Leading a business continuity program as a team of one or a team of many can be a challenge. Often, continuity professionals are managing leadership priorities as well as influencing peers and colleagues to take an active role in the business continuity program. There are essential skills every practitioner needs in order to continue to expand their influence and leadership up and across the organization.

Vanessa Mathews will share the leadership skills developed over time to enable her to grow a sustainable corporate Business Continuity program, infused with the skills learned as a business owner interacting with executive leadership. This session will cover the importance of leadership, why leadership is as critical as your technical skills, and the traits program managers need to grow and scale in the current workplace environment.

About Vanessa Mathews
Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors.


Be Prepared – Be Protected - Stay Connected

Tuesday, September 21, 2021
12:45 p.m. – 1:45 p.m.

Chris Faletra, COMSAT – A Division of Satcom Direct

Natural and man-made events don’t give you a choice where and when you need to respond. Traditional terrestrial networks can be down, but you still need to coordinate operations, share information and access key data. From beginning to end, you need reliable communications for all emergencies, in all conditions. Satellites remain on the job in all circumstances.

You might be closer to using today’s satellite-based wireless communications than you realize. Your agency or company may already has some satellite equipment on command vehicles, sitting in a closet, or installed in your operations centers. Satellite-based wireless communications are more than just an option in response and recovery planning. Collectively the equipment and services form a group of essential elements worthy of consideration by each and every first responder or business organization. Please take the time to reach out to us. We stand ready to assist in planning, then partnering with you in the implementation process when the time to respond arrives.

Our world-wide, fully redundant and self-healing fiber backbone connects multiple Data Centers and Internet Access Points to the East Coast and West Coast Teleports. Along with vital connectivity and uninterrupted communications, in a crisis SD Data Center’s purpose-built Tier III facilities ensure the security and accessibility of your critical systems and data with. In addition, our cybersecurity services protect your critical data and operations.

SD Land & Mobile and COMSAT have access to a multitude of satellite networks to provide mobile and quick deploy connectivity for all your teams in the disaster area.

Get superior, reliable network performance via multiple Satellite Operators with our WTA Tier 4 Certified and independently owned Teleports providing Large Pipe Satellite Connectivity for voice, data, internet and video.

About Chris Faletra
Chris Faletra is the Director of Teleports COMSAT for last 4+ years, has 30+ years in satellite communication industry. GTE Telecom 1986 to 1994. Varian/CPI 1994 to 1996. Comtech EF Data 2004 to 2016. Holds BSEE from Northeastern University.


Hurricane Florence (Sept. 2018) Impact on IP-Riegelwood’s Facility and Surrounding Community

Tuesday, September 21, 2021
12:45 p.m. – 1:45 p.m.

Tim Gill, International Paper
Ian Nicolson, StormGeo

Along much of the U.S. Coastline, hurricanes pose a major risk of operational disruption every year. When a major tropical cyclone, like Hurricanes Michael and Florence, impacts the area, the team at International Paper encounters new challenges to their business continuity plan.

Large facilities such as International Paper’s Riegelwood Mill often take several days to fully shut down in the event of a Hurricane. International Paper takes employee safety as the highest priority and has developed a detailed plan on how to manage these events.
Each storm presents unique conditions, requiring a unique response. International Paper turned to StormGeo to provide weather data and decision guidance specific to their sites, to ensure they are making the most informed response decisions to help mitigate the impact to assets as well as their people.

This session will look at how International Paper has responded to these major storms over the past 5 years and how they have made key adjustments to their response plan. Some area we will look at include how IP has utilized its employee benefit disaster relief plan, overcome supply chain disruptions, and implemented seasonal preparations ahead of hurricane season.

About Tim Gill
Tim Gill has 24 years experience at International Paper. Currently, the Environmental, Health & Safety manager at the Riegelwood NC Mill, a fully integrated fluff pulp production site. He is responsible for Hazardous Weather & Emergency Response Programs.

About Ian Nicolson
A native of Scotland, Ian Nicolson is a Senior Industry Manager at StormGeo. He has a long-standing track record providing solutions to companies, helping them solve their greatest challenges while offering new and innovative strategies to grow business.