Solutions Track – Virtual

Thursday, October 14, 2021, 11:00 a.m. – 12:00 p.m. EST

SOLUTIONS TRACK 1

DRJ Academy BC Primer Course

When:
Thursday, October 14, 2021
11:00 a.m. – 12:00 p.m. EST

Speaker:
Phil Lambert, Lambert Learning

Every organization requires practitioners to be property trained, and sufficiently motivated to execute the planning process and to promote the value to day-to-day operations. Researching information on BC strategy is relatively easy. Yet, a plethora of BC books and recommendations has created a complex and contradictory array of choices for those who are desperate to do a great job. Conventional standards and legacy strategies worked well in the business world of yesterday, yet no one is telling you what it takes to be successful has changed. This workshop will. The professional practitioner of today looks extraordinarily different than the planner of the past. How? Well, we have already envisioned what the professional of today and tomorrow will need to be successful. Come join us.

The DRJ Academy’s BC Primer course is all about providing a modern-day framework for those planners who are struggling to implement a program and those just starting out. We’ll walk you through step by step the first 12 months in starting a new program, reigniting a broken program, and raising the significance of a weakened program. We’ll show you how to make small shifts that will make a seismic difference in results.

The BC Primer course is a Business Continuity basics course which represents a breakthrough in the design, approach, and delivery of a BC training Program. 33 short sessions with 79 digital downloads of support documents, graphics, charts, presentations, and forms. DRJ Academy has partnered with Lambert Learning in the course’s creation.

About Phil Lambert
Phil Lambert is a visionary, game changer, and enjoys challenging outdated program strategies. With 25 years of experience Phil is an expert in the resiliency planning field. He has proven success in the design, development, and facilitation of training courses and workshop facilitation.

SOLUTIONS TRACK 2

How Software is Improving Organizational Resiliency and Addressing the Continual Evolution of Business Continuity

When:
Thursday, October 14, 2021
11:00 a.m. – 12:00 p.m. EST

Speaker:
Monica Goldstein, Agility Recovery

The Pandemic provided a spotlight on organizational resiliency at all levels and tested the activation of Business Continuity Plans throughout the world. The evolution of Business Continuity has seen the development of different approaches and frameworks based on changes in the business and regulatory landscape and having to address differing impacts and threats. Having a software platform that provides for “at your fingertips” action items, automates delegation of authority, stores updated contact information and houses pre-established communication greatly improves the success of businesses with Plans in place. In this session, Monica Goldstein, former CEO of RecoveryPlanner and now part of Agility Recovery, shares her insights on best practices for utilizing Business Continuity Management software as part of an organization’s Planning and Resiliency strategy that focuses on ways to maximize and fully leverage your BCM software.

About Monica Goldstein
Since 1995, Monica Goldstein’s experience in business continuity planning and software has been comprehensive. Monica recently joined Agility Recovery with its acquisition of RecoveryPlanner, a global leader in BCM software and consulting. Monica was one of the founders of RecoveryPlanner and prior to joining its Executive team in 2008 was a part of the Senior Management team for CAPS Centers, an alternate site and BCM consulting company. Throughout her time with RecoveryPlanner and CAPS she consulted on a variety of BCM projects for a wide range of enterprise organizations and financial institutions, including implementing Business Impact Analysis (BIA), Business Continuity Plan development and Tabletop Exercises.

SOLUTIONS TRACK 3

Understanding Situational Resilience Using Comparitive Risk Analysis

When:
Thursday, October 14, 2021
11:00 a.m. – 12:00 p.m. EST

Speaker:
Rich Cocchiara, Cognitient Corp.

Rich Cocchiara has been helping companies and governments to assess risks to their strategies, processes, organization, technology, applications, data and facilities for more than 30 years. His experience as a CIO, CTO and CISO give him unique insight to what is needed to ensure resilience against multiple demands, disruptions and threats being faced by companies and governments today and going into the future. Based on his observations of how companies responded to the COVID threat has led him to conclude that many companies view risk from one dimension and find themselves unable to deal with the dynamic risks they face today. Risk mitigation plans that do not take into account multiple scenarios are doomed to failure when something unexpected such as COVID arises and employees are challenged to respond quickly and concisely using their knowledge, experience and past performance (KEP). Developing situational resilience requires companies use comparative risk analysis to more accurately assess their risk mitigation abilities. Companies must go beyond normal risk planning by accurately determining how their staff will be able to respond to multiple scenarios and how that compares to best-in-class and industry competitors.

In this session attendees will learn how to use this type of analysis to allow them to get to the real truth of how their company handles multiple different scenarios thereby giving them the ability to develop risk mitigation plans that work in the real world as opposed to on paper.

About Rich Cocchiara
Rich Cocchiara is the Chief Innovation & Security Officer for Cognitient Corp and he is the former Chief Information Security Officer for the NYC Dept of Education and has held positions such as CTO for Smarter Risk Corp, CTO & Distinguished Engineer for IBM.

SOLUTIONS TRACK 4

Build Back Better by Getting Back to Basics with your Business Impact Analysis

When:
Thursday, October 14, 2021
11:00 a.m. – 12:00 p.m. EST

Speaker:
Melanie Lucht, Carnegie Mellon University
Speaker Spotlight

As risk management professionals reflect upon resiliency achievements and challenges during the COVID-19 global pandemic, now is an excellent opportunity to take a step back and incorporate valuable lessons learned into your Business Continuity (BC) Program – starting with the Business Impact Analysis (BIA). Whether you are new to or a veteran of Business Continuity Management, the BIA is the foundation upon which a BC Program resides. Establishing or revisiting this foundation to ensure the structural integrity of your BC Program will strengthen the sustainability and overall resiliency of the program itself. Topics such as relationship building, knowledge management, quality assurance approaches, process engineering, risk identification and technology management will be addressed. Whether you are ready to take a fresh look at your existing program, a BC veteran starting a new opportunity, or new to business continuity planning itself, this session is designed to offer techniques to build back better by getting back to basics with your Business Impact Analysis.

Melanie Lucht serves as the associate vice president for Enterprise Risk Management and chief risk officer at Carnegie Mellon University. In this role since 2017, Melanie oversees the following organizations: Environmental Health and Safety, Disaster Recovery and Business Continuity, Emergency Preparedness, and Risk Operations.

About Melanie Lucht
Melanie Lucht serves as the associate vice president for Enterprise Risk Management and chief risk officer at Carnegie Mellon University.

SOLUTIONS TRACK 5

My GSOC Journey from 1 Desk to 1 Pane of Glass

When:
Thursday, October 14, 2021
11:00 a.m. – 12:00 p.m. EST

Speaker:
Bridger McGaw, athenahealth

Mr. McGaw leads the Global Security and Services team at athenahealth, Inc., headquartered in Watertown, MA. In this role, he serves as the corporate security director overseeing safety, security, incident management, business continuity, aviation, and transportation services for the 5600-person, $1.7B revenue cloud-based health IT company.

Securing Program Buy-in. Overcoming Organizational Re-Designs. Navigating Leadership changes. Finding a Single Plane of Glass or an Integrated Platform or a Common Operating Picture. Justifying 365/24/7. Today, information develops quickly. Analyses have to be CEO-ready. Threat and Risks Information Sharing is time consuming. Personnel Retention and Training is ongoing. In this session, I will share my experience and approach to building a security program from the bottom up. I hope it may provide some opportunities for new security directors and business continuity program managers to consider some early wins as they attempt to establish their programs, bring in proven practices, attract or grow talent, and secure and maintain internal partnerships vital to program evolution, business value, and cultural adoption.

About Bridger McGaw
Bridger McGaw leads corporate security, incident management, business continuity, and other services for the $1.7B revenue health IT company. He also served in the Departments of Defense and Homeland Security, as well as White House and Capitol Hill.

SOLUTIONS TRACK 6

Business Continuity Management & Disaster Recovery (BCM&DR) On A Limited Budget

When:
Thursday, October 14, 2021
11:00 a.m. – 12:00 p.m. EST

Speaker:
Michael Beth, Virtual Corporation

Talk track to include:

  • Thoughts on effectively baselining current state of BCM&DR, if any? – What’s in place today, what is needed and what do I need to know or have in place to ensure the foundation is laid?

  • BCM Program Framework – What are the necessary components to build upon, change or correct or to develop and implement?

  • Finding Support – Who are those C, Director, VP Level supporters, what about Line of Business or IT leaders or individual contributor level line of business or IT SMEs that stand out in the organization?

  • What to do first? Prioritization of foundational elements; development, implementation and socialization of foundation elements for quick wins. What does that short term and long term roadmap look like?

  • Takeaways, typical and industry aligned methodology components to a BCM&DR framework, understanding of prioritized workflows for foundational buildout.

About Michael Beth
Michael Beth has spent 22+ years delivering business continuity, disaster recovery and IT transformation type services. Michael serves as a trusted advisor and a Business and IT Resiliency Domain Subject Matter Expert at Virtual Corporation.

SOLUTIONS TRACK 7

How the City of Fairfax is Preparing Their Community with an Online Preparedness Platform

When:
Thursday, October 14, 2021
11:00 a.m. – 12:00 p.m. EST

Speakers:
Walter English, City of Fairfax, VA, Office of Emergency Management
Alexa Squirini, SPIN Global, LLC
Speaker Spotlight

This session will introduce how the City of Fairfax, Virginia, is using innovative technology to prepare its residents for disasters through an online preparedness training center located at www.PlanetReady.com/FairfaxCity.
For example, during a recent National Preparedness Month, the City of Fairfax delivered web-based Long Duration Power Outage trainings and exercises that reached 450+ Fairfax City Staff and 8000+ unique residents. In the wake of the COVID-19 pandemic, the City was thrown into uncertain waters to figure out how to return to operations while keeping the community safe. Thus, the City delivered a COVID-19 Return to Work online exercise to prepare staff to go back to work safely.

In the current environment, there has been an increased dependency on technology to deliver services due to COVID-19. Thus, the City of Fairfax will deliver a Cyber Security Preparedness training and online exercise that can be completed in 20 minutes or less and will include a series of short and engaging scenario-based situations and knowledge review for participants to evaluate their current level of preparedness about cyber security.

The City uses PlanetReady.com/FairfaxCity to offer residents 24/7/365 on-demand access to interactive trainings, exercises, courses and games. Given the need to prepare all the residents in the City and the limitation in resources that cities often have, this approach helps the City reach and prepare a wider audience throughout the community including individuals, families, houses of worship and local businesses.

About Walter English
Walter English s an Emergency Manager and Planner in a major metropolitan area of Washington DC suburbs. He is a Certified instructor with Center for Domestic Preparedness, Virginia Department of Fire program and Virginia Department of Emergency Management.

About Alexa Squirini
Alexa Squirini is an analyst and consultant specializing in homeland security, emergency management, disaster resilience, and terrorism studies at SPIN Global.

SOLUTIONS TRACK 8

Recovering Active Directory from Cyber Disasters

When:
Thursday, October 14, 2021
11:00 a.m. – 12:00 p.m. EST

Speakers:
Gil Kirkpatrick, Semperis
Guido Grillenmeier, Semperis

Organizations are aware an Active Directory (AD) outage would have a significant – if not catastrophic – impact on operations, and yet many aren’t confident in their ability to recover AD quickly and most haven’t tested their AD recovery plan. As critical as AD is to businesses, enterprises struggle to manage it securely while embracing cloud computing and remote workforces. The growing complexity of IT environments has increased the complexity of AD management, and the ripple effect of this reality directly impacts incident response.

Join Gil Kirkpatrick and Guido Grillenmeier as they discuss how to recover Active Directory from cyber disasters. During the session, Gil and Guido will share advice on how to prepare an AD recovery plan and how to test the plan to ensure your organization’s disaster recovery process will be effective. They’ll also address the top concerns for recovering AD after a cyberattack and help to alleviate the personal affects the threat of a cyberattack can have on an organization.

  • As well as directions for recovering AD, attendees will also come away from this session with specific guidelines for securing AD from cyberattacks, including:
  • Identifying Indicators of Exposure (IoEs)
  • Preparing for AD attack remediation
  • Understanding limitations of native AD rollback capabilities
  • Ensuring post-attack recovery doesn’t re-introduce malware

About Gil Kirkpatrick
Gil Kirkpatrick is the Chief Architect for products at Semperis, a leading provider of cyber preparedness, incident response, and disaster recovery solutions for enterprise directory services on-premises and in the cloud.

About Guido Grillenmeier
Guido Grillenmeier is Chief Technologist with Semperis. Guido has been a Microsoft MVP for Directory Services for 12 years. He spent 20+ years at HP/HPE as Chief Engineer. He’s helped various customers secure their Active Directory environments.

SOLUTIONS TRACK 9

Leading Forward: Re-Charge, Re-Focus, Re-Purpose and Re-Invent

When:
Thursday, October 14, 2021
11:00 a.m. – 12:00 p.m. EST

Speaker:
Marie Harper, American Public University System

Many believe that we are in the final days of the pandemic as they look forward to emerging back into their “way of life”. Employees have experienced some time to think about what their future looks like, especially as it relates to the world of work.

How does an employee take control of their lives by re-branding themselves to fit into the new world of work? Come join us as we discuss topics such as:

Career Choices: Where does the “inner you” want to go next?

The Workplace: How do you work best?

Team Building: What does a high impact team look like in the New Norm?

About Dr. Marie Gould Harper
Dr. Marie Gould Harper is the Dean of the School of Business at American Public University System. She is a progressive coach, facilitator, writer, strategist, and human resources/organizational development professional.

SOLUTIONS TRACK 10

Unitrends Unified BCDR: Why Backup Alone is No Longer Enough

When:
Thursday, October 14, 2021
11:00 a.m. – 12:00 p.m. EST

Speaker:
Adam Marget, Unitrends

Data is the lifeblood of all businesses, and each day IT professionals are tasked with protecting more of it all while maximizing uptime for their organizations. In an ongoing battle against cyber threats and attacks on your data, one of the most impactful investments any organization can make is in its employees. An end user who’s educated and empowered plays an integral role in defense of your networks and data. At Unitrends, we’ve integrated our backup and recovery solutions with powerful security tools to provide protection beyond simple backup and restore capabilities.

A modern BCDR solution enables holistic data protection, whether it lives on-prem, across remote endpoints, or in clouds and SaaS applications. If you’re ready to embrace a solution complete and agile enough to address all workloads while injecting automation and artificial intelligence to simply complex systems, you’ve come to the right place.

Join Adam Marget, Unitrends Technical Marketing, as he explores:

  • Powerful recovery options to meet aggressive RTOs and RPOs for on-prem and cloud-based workloads
  • Automated recovery testing for 100% proof and confidence in recovery
  • Key security integrations to harden the backup environment and enable employees to defend through actionable, front-end protection
  • Cloud integrations, including no-touch failover with Unitrends Disaster Recovery as a Service
  • And much more!

About Adam Marget
Adam Marget is an experienced technical marketing professional at Unitrends, a leader in data center backup and disaster recovery solutions. He has been a member of the Unitrends team since 2016, during which time he’s held several roles at the company. Driven by a love and curiosity for technology, Adam’s been delighted to have been afforded the opportunity help both end users and channel partners solve challenges around disaster recovery and business continuity. Prior to joining Unitrends, Adam worked with CDW where he leveraged a variety of partner solutions to help his customers achieve their goals across a variety of technology categories including backup, networking, security, power & cooling, and data center.

SOLUTIONS TRACK 11

How to Prepare a Spokesperson for Crisis Communications

When:
Thursday, October 14, 2021
11:00 a.m. – 12:00 p.m. EST

Speaker:
Andrew Gilman, CommCore Consulting Group
Speaker Spotlight

Most attendees at DRJ are involved in planning and recovery for disaster response. Yet, attendees can either be the “first one on the scene” or selected by rank or responsibility to respond to media coverage during a rapid response situation. Or, attendees can be preparing a media spokesperson who does not have a subject matter expertise. Media response is both strategic and tactical process – different than proactive media communications. Session will cover: Gathering information, Preparing Opening Statements, Strategies for responding to questions.

About Andrew Gilman
President/CEO & founder of CommCore, Andrew Gilman, is an award winning journalist and a lawyer. He has counseled clients for challenges that include “60 Minutes,” Congressional Hearings, FDA Advisory Committees, business pitches, crisis response and product launches.

SOLUTIONS TRACK 12

Business Continuity Perspectives on Preventing Workplace Violence for Remote Employees

When:
Thursday, October 14, 2021
11:00 a.m. – 12:00 p.m. EST

Speaker:
Dave Hunt, Homeland Security Consulting, LLC

As organizations restructure their workforce to accommodate diverse worksite arrangements, the responsibility to keep employees safe becomes more complex. Business Continuity programs need to address risks for employees working from home or only occasionally at the office. This session will address development of an extreme workplace violence program, tailored to the organization, on prevention, mitigation, response, and recovery issues. Implementing a program for workplace violence prevention also helps identify persons exhibiting behaviors indicating they may cause the organization harm through theft of intellectual property, IT system compromise, reputational damage, or pilferage.

About Dave Hunt
Dave Hunt, FBCI, CPP is a national subject matter expert on workplace violence and active shooter preparedness. He has worked with organization of all sizes to develop strategic plans and capabilities to prevent and respond to crisis incidents.