Vito Mangialardi is a Certified Business Continuity Leader and Professional. He has worked directly in the business continuity and emergency management industry for 25 years.
Mangialardi will present “WPD4 – Who Needs Business Continuity? Do Up Your Seat Belt!” and will also moderate with panelists Lisa Jones, MBCI; Des O’Callaghan, FBCI; and Sarah Vakil, MBCI.
Jones has more than 13 years of experience in promoting resiliency and elevating contingency planning visibility in the U.S. She has led comprehensive programs in healthcare and education and building dynamic relationships between operations.
O’Callaghan is a semi-retired BCM practitioner with more than 30 years in the profession. He has filled various volunteer roles for BCI including the Canadian chapter.
Vakil has more than 10 years of experience as a consultant in business resilience and continuity management in supporting public and private-sector clients in Canada.
For the presentation, Mangialardi said attendees should “buckle up for a fast-paced – similar to Ted talks – discussion on a range of basic BCM topics.
The panel of professionals will take attendees on a journey across a number of topics which are relevant to all.
Mangialardi, with the assistance of Jones, O’Callaghan and Vakil, will lead with humorous video clips and add serious commentary. Panel members will provide fresh insights for all experienced levels and demonstrate an interactive approach to awareness raising.
“Attendees will take away practical thoughts and ideas on the defendable practices of a successful BCM program, including the management of inherent challenges in planning and delivery,” said Mangialardi.
Attendees will also gain perspectives and lessons learned through 100 years of panelists’ BCM management experience topical planning issues.
As a presenter and attendee at DRJ Fall 2021, Mangialardi hopes to gain and share new ideas and best practices; learn about the latest innovations and insights; make new contacts and stay connected with friends and colleagues; and talk to people who know what people are talking about (the practice of BCM management).
Mangialardi, AFBCI, has been in the workforce for 42 years in both public and private sector positions delivering in technology, facilities, and operational initiatives to support business protection and growth in the nuclear, telecommunications and environmental sectors. He earned a degree in civil engineering technology from Humber College of Applied Arts and Technology in Toronto. He also has professional leadership roles and memberships including Business Continuity Institute Associate Fellow; Certified Business Continuity Professional by the Disaster Recovery Institute of Canada; and Certified Project Management Professional with the Project Management Institute.
In addition, Mangialardi coaches and mentors BCM/risk/incident/emergency management practitioners. He also publishes articles and blogs and presents as a subject matter expert at conferences and on industry panels. He was recognized in 2009 with the Award of Excellence by Disaster Recovery Institute of Canada for his BCM program at a national telecom provider. He also received the National Award of Achievement in Business Continuity Management from the Canadian Centre for Emergency Preparedness in 2012, along with BCI’s Continuity and Resilience Professional Public Sector 2021 Americas Award.
Mangialardi has been senior manager of business continuity management for four years and commander of the COVID-19 Incident Command Team for the past 16 months for Public Transit Canada.
The agency of the Government of Ontario has 3,200 total employees across all of its locations.
Commuter Transit Service provider Metrolinx is undertaking the largest transportation investment in Ontario’s history to get the public to their destination in a better, faster, easier manner while also operating GO Transit, UP Express and PRESTO.
“We have a unique opportunity to plan, build, operate and connect transportation in the Greater Golden Horseshoe,” said Mangialardi.
Metrolinx’s vision is “Getting you there better, faster, easier.” Their mission is, “We connect our communities.”
Lynnda Nelson is passionate in educating others about organizational resilience.
“I am a life-long learner and believe that seeking new knowledge is an essential part of who I am,” she said. “I lead the study of individual, organizational, and community resilience globally and dedicate significant time to this effort.”
As founder and president of International Consortium for Organizational Resilience (ICOR), Nelson manages the global nonprofit education and credentialing organization’s programs. She is an expert on international standards for business continuity, crisis management and communications, and organizational and community resilience.
ICOR focuses on resilience and educating, credentialing, and leading professionals. They also participate globally in learning how individuals, organizations, and communities can become more resilient.
Nelson has worked in the business continuity/disaster recovery industry since 2005 when she founded ICOR.
“ICOR’s mission is to build more resilient communities one organization at a time and to build more resilient organizations one leader at a time,” she said. “We strive to empower individuals with the knowledge necessary to increase the resilience of the organizations they work for and within the communities they reside.”
Nelson will present “Risk Culture and Operational Resilience” at DRJ Fall 2021.
According to Nelson, risk culture refers to the mindset and behavioral norms which determine how an organization identifies and manages risk. A healthy risk culture is more important than ever in a post-pandemic world. Long-term is a healthy risk culture and is a critical element of resilience against risk.
“A healthy risk culture is also an enabler of more dynamic and flexible risk management,” said Nelson.
Her presentation will explore how to set up an effective risk culture program and how to build a more dynamic and flexible approach to managing risk and increasing operational resilience.”
Steve Piggott, Head of Enterprise Resilience at Cutover, has been in business continuity/disaster recovery for more than 25 years.
He first chose BC/DR as his profession when it was declared a disaster into Comdisco with Canadian Tire in Toronto. Comdisco hired him as a consultant, and the rest is history.
“It has been and continues to be a fascinating and enjoyable ride,” he said. Piggott has been inspired by the plethora of great professionals with which he has been fortunate to work.
“Making a material difference to people, their careers, and our/their companies’ success is rewarding on a daily basis,” he said.
Piggott said the people, evolution and pace of technology, customer service experience, and having to adapt each day, are his favorite aspects of the profession.
Steve is one year into his journey at Cutover after more than 20 years with Sungard.
“I am so excited about our potential to positively impact operational resiliency across the IT estate for our constituents,” he said, “There is everything to lose if you get left behind.”
According to Piggott, as the complexity of integrated exercises on cloud, hybrid, and on-premises systems continues to escalate, the race to get a rock-solid execution posture is well underway. Cutover’s work orchestration and observability platform is helping organizations to be resilient in a responsive, scalable, and adaptive way.
Organizations are under constant pressure to adapt rapidly while maintaining stability. Getting this balance right is incredibly difficult, but it’s key to achieving operational excellence.
Existing ways of working rely on static plans, scattered teams, and multiple toolsets, creating gaps between the plans you create, the technology you use, and the work you do. These blindspots lead to mistakes and miscommunication, making operational excellence impossible, and resulting in stressed teams, escalations, and unhappy customers.
Cutover enables organizations to bridge this gap, empower your teams, and deliver consistently for your customers.
“We are forging our way forward globally, as a unique work orchestration and observability execution platform across the IT estate,” said Piggott. “We are optimizing our customers’ execution postures across release/change, ongoing transformation, and operational resilience business disciplines.”
“We believe everyone can benefit from better visibility and control of complex work,” he said. “We define this as ‘work orchestration and observability,’ achieved through advanced coordination of human and machine activities.”
Piggott has presented numerous times at previous DRJ conferences. In his opinion, each conference “had incredible people, great times, and stories.”
His favorite part of any conference is always forming long-term relationships and professional growth while “learning a nugget or two from each session.”
Piggott works within all facets of Cutover to drive market awareness, revenue growth, and align with customers’ requirements and expectations in receiving exceptional enterprise resiliency results. He has a wealth of experience in driving successful customer outcomes across business transformation, operational resilience, disaster recovery, and business continuity program development.
Frank Shultz’s main focus in business continuity/disaster recovery is on designing, building, and implementing platforms which increase efficiency and access to data through leading-edge technology.
“In an ever-evolving technological landscape, there is always a new horizon to reach and new boundaries to break,” he said.
Shultz has been president and chief executive officer of Infinite Blue for the past eight years. Infinite Blue delivers extendable applications for organizations’ resilience through their low-code development platform.
He has worked for nearly 20 years in the profession and will share his expertise with virtual attendees at DRJ Fall 2021.
According to Shultz, business continuity is largely the same as it was 20 years ago, yet the world and key technologies have evolved exponentially.
“Planning and response software have evolved, but has our thinking evolved to best utilize what’s available today?” is one question Shultz will ask attendees.
He said rapid, coordinated, informed responses are required by an increasing dependency on complex systems and third-party vendors.
During his session, Shultz will explore new ways of thinking about BC and how to implement a system of continuous improvement to leverage modern data sources and capabilities.
“Every event, critical or not, has the potential to increase your organization’s resiliency through a better proficiency or purposeful practices,” he said.
Shultz’s presentation is titled “Business Continuity: A Pivot is Critical to Enduring Resiliency.” He will share with attendees about what has worked for professionals over the past 20 years “isn’t good enough anymore.”
“’Audit ready’ means just checking a box, but we have to be able to guide our organizations through any impact on any scale at any time,” he said. “This requires new ways of thinking and new processes that must be integrated into the fabric of the organizations we seek to protect.”
As a virtual presenter and attendee of DRJ Fall 2021, Shultz is looking forward to the opportunity to reconnect with others in the industry and discuss topics which are prompting changes in the way the threat landscape is addressed.
Shultz founded Queue in the Cloud in 2012 which evolved into Infinite Blue in 2019. He is the original architect and product manager of BC in the Cloud, the company’s flagship business continuity lifecycle application, and has overseen the growth of Infinite Blue to a global presence with more than 500,000 users on the company’s platform.
He attended Syracuse University and graduated with bachelor’s degrees in communications and policy studies.
Shultz focused on process automation and worked at GHR Systems, a mortgage and lending automation software provider. While at GHR, he was instrumental in building out automation within the organization. This included the development of a customer-facing help desk system, uptime monitoring system, and automated quality assurance test suite.
After his work in lending automation, Shultz worked at Strohl Systems as founding product manager for their business continuity planning product LDRPS. This product was in use globally with more than 2,500 active licenses at its peak.
Shultz has been active in BC/DR by developing, designing, and implementing products over the past 16 years.
In addition, he completed on-air volunteer work for NPR radio and has done voiceover work for numerous projects.
Alexa Squirini will share with DRJ Fall 2021 attendees how they can use technology as a catalyst for change in disaster preparation and learn how to help communities prepare residents in a fun, quick and engaging way.
Squirini will co-present with Walter English, MS, CEM.
During their presentation “How the City of Fairfax is Preparing Their Community with an Online Preparedness Platform,” Squirini and English will introduce how the city of Fairfax, Va., is using innovative technology to prepare the residents for disasters through an online preparedness training center located online at www.PlanetReady.com/FairfaxCity.
The presenters’ goal is to share the Fairfax’s story to help other communities utilize Planet Ready and learn more about what others are doing in the field.
SPIN Global LLC is a public benefit corporation which exists to disrupt disasters from neighborhoods to nations.
“We are motivated by compassion to reduce physical, social and economic suffering caused by disasters,” said Squirini. “We are working in partnership with and supporting the City of Fairfax for this presentation.”
She has worked for four years as an analyst at SPIN Global. The company has 12 employees.
Squirini has worked for four years as an analyst for SPIN Global, working on DHS S&T, FEMA, and state and local contracts.
Prior to working at SPIN, Squirini was a student-athlete at the University of Maryland and worked at the National Consortium for the Study of Terrorism and Responses to Terrorism (START Center), and as a geographic information systems intern and TEVUS intern. She also worked at USDA and the Partnership for Public Service.
Squirini was captain of the track and cross-country teams and an internship supervisor.
She earned a degree in government and politics and minor in global terrorism studies.
Squirini is a member of Corporate IAEM and volunteers for local community events. She was also a volunteer during Hurricane Sandy.
When she’s not working, Squirini is a self-proclaimed foodie from the Jersey Shore.
Roger A. Stearns
Networking, collaborating and conversing with attendees are three things Roger A. Stearns is thoroughly looking forward to at DRJ Fall 2021.
Stearns and Jesse M. Schafer will co-present “Completing the Cycle – Healthcare Supply Chain Continuity.”
Schafer is a performance consulting manager with the Mayo Clinic. He has a Master of Business Administration degree.
Stearns, FBCI, CBCP, has been global director of business and continuity resilience for five years at Philips. The healthcare products and services company is a global company with more than 112,000 employees.
According to Stearns, the pandemic has highlighted the fragility of the global supply chain. From lockdowns, government prioritization and tier-x closures further intensify an already delicately balanced supply chain. Multiple industry risk surveys have severely underrated the level of risk that supply chains bring to the overall risk model.
In order to better understand the impact to patient care as in outcome of supply chain continuity, Stearns and Schafer will review opportunities for a more reliable supply chain. They will also discuss how supply chain risk management professionals can address threats of supply chain resilience and strengthen the healthcare supply chain.
The pair will share examples from their individual organizations as well as opportunities for a broader collaborative approach.
“The Mayo Clinic and Philips have partnered with other like-minded partners and suppliers to address supply chain continuity under the umbrella of the healthcare industry resilience collaborative, or ‘HIRC,’” said Stearns. “We are evaluating gaps in the supply chain where the value proposition of closing gaps, monitoring threats and transparency/visibility into the entire supply chain.”
Attendees will take away the the answers to these three important questions from this presentation:
-What is the risk of SC disruptions?
-How does it impact us, your GAPS?
-What is a collaborative solution/proposal?
Overall, Stearns has 36 years of experience in the business continuity/disaster recovery industry. He worked from 1996 to 2008 at Fidelity Investments as director of Enterprise BCM, international operations. Before that, he was employed from 2008 to 2013 at Ever Vigilant Consulting as a BCM consultant and owner.
Stearns joined Philips Lifeline in 2012 as the enterprise risk manager. From 2016 to present, he has continued at Philips in their Center of Excellence for Business Continuity & Resilience Group.
Over the years, Stearns’ leadership experience has included director of international BCM, owner and consultant, and global director.
He has professional memberships in BCI – USA and DRII. He also volunteers as a local Community Emergency Response Team (CERT).
When he’s not working, Stearns enjoys hiking. He has hiked the Camino de Santiago in Spain four times and is currently planning his fifth trek.