Workshop Track – Virtual

Thursday, October 14, 2021, 12:30 p.m. – 2:30 p.m. EST

WORKSHOPS TRACK - SESSION 1

BCOS Workshop: Generating Focus and Increasing Executive Engagement

When:
Thursday, October 14, 2021
12:30 p.m. – 2:30 p.m. EST

Speakers:
Brian Zawada, Castellan Solutions
Michael Bratton, Castellan Solutions

Every business continuity program struggles at some point with lack of focus and a lack of engagement. These challenges exist for both robust, mature programs, as well as for programs just getting started. To help solve for focus and engagement issues, Castellan developed the Business Continuity Operating System (BCOS) – our proven process for driving business continuity and operational resilience success.

BCOS focuses on strengthening the seven core elements that differentiate a high-performing program from an under-performing one. Leveraging this framework enables business continuity leaders to answer “yes!” to the following statements:

  1. I am empowered to make my organization operationally resilient
  2. I have the resources needed to protect the organization aligned to management’s expectations
  3. I am challenged to grow personally and mature the program
  4. I enjoy my work

Attend this workshop to learn about the BCOS, why it’s essential to your personal and professional success, and the core tools used to achieve focus and engagement. During this workshop, we will work through three essential tools so you can start implementing the BCOS next week to achieve the right level of resilience for your organization.

About Brian Zawada
Brian Zawada is the Chief Operating Officer for Castellan Solutions, the largest, global provider of business continuity consulting, software, managed services, and staffing. Brian has more than 25 years of experience managing and building world-class, global business continuity programs that help organizations achieve and sustain the right level of resilience.

About Michael Bratton
Michael Bratton is the Business Continuity Consulting Practice Leader for Castellan Solutions, the largest, global provider of business continuity consulting, software, managed services, and staffing.e BC/DR planning community.

WORKSHOPS TRACK - SESSION 2

Ransomware is the #1 Cyber Threat - You Need To Do A Cyber Exercise To Find Out If You Are Ready!

When:
Thursday, October 14, 2021
12:30 p.m. – 2:30 p.m. EST

Speaker:
Regina Phelps, EMS Solutions Inc.

Ransomware is one of the top threats in cybersecurity. According to the Identity Theft Resource Center, there were 878 major cyberattacks in 2020 in the US, 18% of which were recorded as ransomware. Have you had a ransomware attack yet? If not, consider yourself lucky! Why is it so popular? Simply because ransomware is a lucrative business. The average ransom paid by organizations in the US, Canada, and Europe increased from $115,123 USD in 2019 to $312,493 USD in 2020—a 171% year-over-year increase. With new tactics like double extortion, this number will only continue to rise.

Organizations around the world are being held hostage by ransomware, and many are being forced to pay cybercriminals because they’re not equipped to combat the threat for varying reasons, from a lack of recoverable backups to the cost of downtime outweighing the cost of paying the ransom. Experts all agree on one thing…it is simply a matter of when, not if it will happen.

Attend this session and learn how to go about developing a realistic cyber exercise that will demonstrate the impact of a ransomware attack and can challenge the Executives, Crisis Management Team, technology staff and business units alike.

About Regina Phelps
Regina Phelps an internationally recognized thought leader in the field of emergency management, pandemic & contingency planning. Since 1982 she has provided consultation, training & speaking services to clients on five continents & is the author of three books.

WORKSHOPS TRACK - SESSION 3

How to Conduct Dynamic Tabletop Exercises Virtually

When:
Thursday, October 14, 2021
12:30 p.m. – 2:30 p.m. EST

Speaker:
Marie-Helene Primeau, Premier Continuum Inc.
Senad Cehajic, OMERS

We believe that organizations that perform regular exercises have been proven to be the fittest to recover from a crisis. As practitioners, we might daydream that each participant invited to our tabletop exercise will be thrilled to test his or her skills during a simulation that will be a company-wide echoing success. The results are too often rather disappointing.

Strong from her field-oriented approach reflecting over 18 years of experience in supporting organizations, Marie-Hélène has overseen lots of simulations and exercises, onsite and virtually, with numerous clients from various industries and with up to 200 participants. She is considered an expert. Having worked with hundreds of executives and senior managers, Marie-Hélène is known for her presentation skills, interactive training approach and her proven methodologies.

She will be joined by Senad Cehajic, professional in Business Continuity , who has extensive experience working within multinational organizations in diverse sectors and geographies. He is recognized for his leadership and ability to raise the profile of business continuity with Executives which includes running successful dynamic tabletop exercises.

Throughout this workshop and using field examples, they will share strategies and tips on how to make tabletop exercises dynamic and fun while meeting set objectives.

Learning Objectives • Identify key success factors for tabletop exercises • Address how exercises need to be planned and delivered in a different and most optimal way in a virtual world • Experience tools making exercises more dynamic • Exchange with fellow practitioners about best practices and lessons learned.

About Marie-Helene Primeau
With over 18 years of experience, Marie-Helene Primeau is an expert-in supporting public and private organizations on their Business Continuity lifecycle.She has conducted numerous exercises, onsite and virtually, with clients from various industries.

About Senad Cehajic
Professional in Business Continuity, Senad Cehajic has extensive experience working within multinational organizations in diverse sectors and geographies. He is recognized for his leadership and delivery of dynamic tabletop exercises with Executives.

WORKSHOPS TRACK - SESSION 4

When Building Your Future Plans Prepare for a Complex, Multi-Channel Communication World

When:
Thursday, October 14, 2021
12:30 p.m. – 2:30 p.m. EST

Speaker:
Mari Anne Snow, Sophaya and The Remote Nation Institute

Planning for business resilience has never been easy, but today’s planners are faced with far more complexity that ever. New technology, highly dispersed teams, broadband inequities, and multi-generational differences have created an unprecendented communication environment of fragmented channel choices and lots of confusion. In this lively, highly interactive workshop, participants will explore the realities of a modern day communication environment with a lot of variables and nuance. Participants attending this session will leave with:
– A big picture understanding of the complexities of multi-channel communications
– Top ten shifts in communication etiquette that applies to emergency communications
– Top ten shifts in human behavior that will impact people’s reactions any plan implementation
– An action list of to-dos that will increase your plans effectiveness

About Mari Anne Snow
Mari Anne Snow, CEO, Sophaya & the Remote Nation Institute. Mari Anne is a recognized remote work and distributed team expert. Sophaya helps organizations optimize remote team work and Remote Nation Institute educates today’s remote professionals.