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Wednesday, 11 October 2017 14:53

FEMA Fact Sheet: Dos and Don’ts for Georgia Hurricane Survivors

Dos:

  • Do file a claim with your insurance company.
  • Do register for FEMA disaster assistance. The quickest way to apply is online at DisasterAsistance.gov or through the FEMA mobile app. You may also apply by phone at 800-621-3362 (voice, 711, VRS or 800-462-7585 TTY).  Because of high demand, lines may be busy.  Please be patient and try calling in the morning or evening when call volume may be lower.
  • Do return a completed application for a low-interest disaster loan if you have been referred to the U.S. Small Business Administration (SBA). Returning the application
    is necessary for FEMA to consider you for certain grants.  Applicants may apply
    online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloan.sba.gov/el.  Additional information on the disaster loan program
    may be obtained by calling SBA’s Customer Service Center at 800-659-2955
    (800-877-8339 for the deaf and hard-of-hearing) or by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it..
  • Do know that FEMA grants may help pay for a temporary place to stay, make essential repairs or replace certain damaged contents.
  • Do inspect for structural damage before entering your home.
  • Do throw away wet contents such as bedding, carpeting and furniture. These items may be a health hazard due to mold.
  • Do take photographs of hurricane damage. FEMA or the insurance company may
    want to see these.
  • Do keep recovery-related receipts. FEMA or the insurance company may want to
    see these.
  • Do remember that FEMA grants do not need to be repaid, are not taxed and do not affect other government benefits.
  • Do go to a Disaster Recovery Center if you have questions about your FEMA assistance, a letter from FEMA, or your SBA home or business loan application.   Locate the nearest center with the FEMA mobile app or at FEMA.gov/DRC.

    Don’ts:

  • Don’t submit more than one registration per household.
  • Don’t wait for visits from FEMA or insurance adjusters before cleaning up flood damage and starting repairs.
  • Don’t wait for an insurance settlement to register with FEMA.
  • Don’t wait for an insurance settlement to apply for an SBA low interest disaster loan.
  • Don’t worry that federal disaster assistance is taking money away from someone else. FEMA provides assistance to all eligible applicants.
  • Don’t assume only homeowners can apply for help. Renters may qualify for assistance too.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion4 and the FEMA Blog at http://blog.fema.gov.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.