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Monday, 29 April 2019 18:32

The Biggest Barrier To IT Transformation Is People

A firm’s people play essential roles in all stages of IT transformation. For companies at the beginner level of maturity, employees must come together to connect the organization. Once the organization is united, it must adopt customer-centric principles to become adaptable and reach intermediate maturity. To reach an advanced maturity level, the organization must again rely on its people to transition from being adaptable to adaptive. At each of these maturity levels, a company’s talent, culture, and structure look slightly different. The key differences in these three areas between beginner, intermediate, and advanced firms undergoing IT transformations are as follows: