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Summer Journal

Volume 32, Issue 2

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Wednesday, 10 July 2019 14:19

The Top 6 Communication Challenges of the Healthcare Industry and How to Overcome Them

A crisis communication plan ensures employees and other key stakeholders receive timely information for their safety.

Mass notification technology has improved communication with patients, employees, media, and other stakeholders which enriches morale and boosts engagement.

Though this technology exists, hospitals and others in the healthcare industry still face communication challenges that can cause operational, reputational, financial, and strategic risk. Read on to learn the top six communication challenges facing the healthcare industry and how to overcome them.