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Volume 32, Issue 2

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Wednesday, 15 May 2019 14:23

Who Moved The Communications Services Sector?

Success in the communications services sector is indeed a capricious piece of cheese. In it, every new technology advancement brings new business models, new security and sociopolitical debates, brand new industries of disruptors, and even new job roles for man and machine. As new technologies mature, the distinction between technology, media and telecommunications industries blur. Navigating this space to sustain growth and competitive edge is no easy task for the CxO. Decision makers need to wear many hats to be successful – that of a technologist, financial analyst, investment visionary and even showman.

If you are an Infrastructure and Operations professional, the challenge is multidimensional. You are called upon to address some of the most important trends and technology progressions ever made and implement them effectively into the core functioning of your organization. The advent of telecom technologies, software enabled everything, new media, and others are just the tips of icebergs that usher in multiple layers of possibilities to your operations.

The recently evolved communications services sector has cast some view on this evolving structure. On September 2018, MSCI expanded the Telecommunication Services sector of its market-defining Global Industry Classification Standard (GICS) to include companies from the Consumer Discretionary and Information Technology sectors and was renamed Communication Services. This means home entertainment software companies such as Electronics Arts, social media and search companies such as Facebook and Google, entertainment companies such as Netflix and Disney are all in the same boat now as AT&T and Verizon.

Suddenly the good, the bad, the ugly, the bully, the legends and the hungry neighborhood teenagers are all aiming for the same pie. Further, with software eating into every sector, each player is also hoping to gain muscle for the future by fishing into the same talent pool at the same time.

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https://go.forrester.com/blogs/who-moved-the-communications-services-sector/