Executing Crisis: A C-Suite Crisis Leadership Survival Guide
By Dr. Jo Robertson
Business leaders would be better served by understanding key crisis concepts and applying them to their own situation rather than relying on crisis advisors to swoop in to take care of a problem once it has become a crisis.
Loaded with Case Studies! How leaders deal with crisis can clarify character and strengthen reputation. On the other hand, the wrong words and actions from the C-Suite can worsen the crisis spiral. Crisis management does not begin on the day the fire erupts, the hurricane barrels through, or the accident happens. Dr. Jo Robertson, a leading expert in heading off and containing crisis, lays out the key concepts that business leaders need to apply to their own organizations so they don’t have to rely on outside crisis advisors to swoop in and save the day.
“Dr. Jo Robertson knows a thing or two about crisis management… she does an excellent job presenting how companies who felt they covered all their incident response bases with risk and continuity management still fell short of an adequate response… The book contains several exercises that challenge the reader to respond to several crisis scenarios considering actual events as well as thought provoking questions to apply critical thinking to your own crisis management preparedness… If you only read one crisis management book this year, it should be Dr. Robertson’s Executing Crisis, A C-Suite Crisis Leadership Survival Guide.”
2019, 207 pages.