drj logo
  • This field is for validation purposes and should be left unchanged.

Already have an account? Log in

drj logo

Welcome to DRJ

Already registered user? Please login here

Login Form

Register
Forgot password? Click here to reset

Create new account
(it's completely free). Subscribe

Skip to content
Disaster Recovery Journal
  • EN ESPAÑOL
  • SIGN IN
  • SUBSCRIBE
  • THE JOURNAL
    • Young Professional Spotlight
    • Career Spotlight
    • Article Submission
    • Digital Edition
    • DRJ Annual Resource Directories
    • Article Archives
  • EVENTS
    • DRJ Fall 2022
    • Other Industry Events
    • Schedule & Archive
  • WEBINARS
    • Upcoming Webinars
    • On Demand
  • MENTOR PROGRAM
  • DRJ ACADEMY
    • DRJ Academy
    • Beginner’s Guide to BC
  • RESOURCES
    • New to Business Continuity?
    • White Papers
    • DR Rules and Regs
    • Planning Groups
    • Business Directory
    • Business Resilience Decoded
    • DRJ Glossary of Business Continuity Terms
    • Careers
  • ABOUT
    • Advertise with DRJ
    • Board and Committees
      • Executive Council Members
      • Editorial Advisory Board
      • Career Development Committee
      • FAQs Committee
      • Web Committee
      • Glossary Committee
      • Rules and Regulations Committee
  • Podcast

Nigeria’s Largest Telco, MTN, Launches RCS Business Messaging with Google and Dotgo

by DRJ Editorial Team | December 22, 2021 | | 0 comments

MTN to leverage Google and Dotgo platforms, and Dotgo’s managed services to serve over 82 million subscribers

LAGOS, Nigeria & BERKELEY HEIGHTS, N.J.–(BUSINESS WIRE)–Nigeria’s largest mobile network operator (MNO), MTN, is all set to launch RCS Business Messaging (RBM) Services in partnership with Google and Dotgo®, a Gupshup company and a leading cloud communications provider of RBM Solutions.


RBM uses the rich and interactive features of Rich Communication Services (RCS)—the next generation SMS that allows sharing of audio, video, images, location, and a lot more—to enable branded business messaging. RCS messages are securely delivered to native messaging apps such as Google Messages and Samsung Messages on Android phones. Available on 3G and 4G networks, RCS is the default messaging standard for 5G networks. As of today, RCS is available globally with over 700M monthly active users.

Dotgo’s MaaP (Messaging-as-a-Platform) is integrated with the Google Jibe RCS platform for business messaging, the world’s most advanced RCS platform that provides a high degree of scalability. As a partner, MTN would leverage the services provided by Dotgo such as the RCS APIs, chatbot directory, billing, payments, reconciliation, and more, to drive monetization from RCS.

“As Nigeria’s largest carrier, MTN is all set to onboard brands that can reach out to a vast majority of Nigerian customers and delight them with a user experience like never before, to boost lead generation and conversion rates. This is a great opportunity for brands to connect with the end consumers of Nigeria for sales and support,” says Lynda Saint-Nwafor, Chief Enterprise Business Officer at MTN Nigeria.

Srinivas Rao, Chief Digital Officer of MTN Nigeria added, “We are proud of our technical collaboration with Google and Dotgo. The superior technology design, robust service operations, optimum business processes, and 24×7 support are key to delivering the Next Generation Business Messaging experiences to our Brands & Business Partners at the most affordable rates. With this generational shift we aim to further aid & accelerate Digital Transformation amongst the institutions, commerce & industry in Nigeria.”

“We are delighted to work with MTN to help bring RBM to their customers. With the highest number of subscribers in the region, RBM services on MTN will be a game changer. Dotgo has excelled once again as one of our top partners for monetising RBM with mobile operators,” says Juliet Ehimuan, Country Director, Google Nigeria.

“The launch of RBM by MTN, the largest operator in Nigeria, will accelerate adoption of RBM by brands in Nigeria. With the launch done, we will be working with MTN and Google to help CPaaS providers and brands in Nigeria to upgrade and incorporate RBM into their business applications,” says Dr. Inderpal Singh Mumick, CEO, Dotgo.

About MTN Nigeria

MTN Nigeria is Africa’s largest provider of communications services, connecting over 68 million people in communities across the country with each other and the world. Guided by a vision to lead the delivery of a bold new digital world, MTN Nigeria’s leadership position in coverage, capacity and innovation has remained constant, since its launch in 2001. MTN Nigeria is part of the MTN Group – a leading emerging market operator, connecting more than 200 million subscribers in 21 countries in Africa and the Middle East. To learn more about MTN Nigeria and its various initiatives, visit www.mtnonline.com. Follow us: www.linkedin.com/company/mtn-Nigeria.

About Dotgo

Dotgo®, a Gupshup company, is a global leader in RCS. Dotgo is the provider of the Bot Store®, world’s first and largest directory of RCS bots, Dotgo MaaP, RichOTP®, RichSMS™, and the RBM Hub. Dotgo is a Google partner and a member of the Mobile Ecosystem Forum. Visit www.dotgo.com. Gupshup enables better customer engagement through conversational messaging, powering over 6 billion messages per month. With Gupshup, businesses have made conversations an integral part of their customer engagement success. Visit www.gupshup.io

Contacts

Funso Aina from MTN on:

+234 (0) 803 200 4168

mediaenquiries.NG@mtn.com

Olisa Pal from Dotgo on:

+1 908-464-5566 x2348

press@dotgo.com

Recent Posts

  • Download Your Planning Templates
  • They Called Me ‘The Queen of Doom’
  • Business Continuity as a Business Strategy
  • AlertMedia Improves Emergency Management with the Launch of Event Pages: Connecting People with Critical Information in Real-Time
  • Disaster Recovery Planning in a VM Operating Environment

Recent Comments

  • carybaron@yahoo.com on Contingency Planning Cycle
  • marifergerson0102 on Contingency Planning Cycle

Archives

  • December 2020 (1)
  • October 2020 (1)
  • August 2020 (1)
  • January 2020 (1)
  • November 2019 (9)
  • October 2019 (8)
  • September 2019 (8)
  • August 2019 (17)
  • July 2019 (77)
  • June 2019 (92)
  • May 2019 (128)
  • April 2019 (109)
  • March 2019 (80)
  • February 2019 (106)
  • January 2019 (102)
  • December 2018 (96)
  • November 2018 (131)
  • October 2018 (139)
  • September 2018 (81)
  • August 2018 (124)
  • July 2018 (113)
  • June 2018 (90)
  • May 2018 (142)
  • April 2018 (151)
  • March 2018 (124)
  • February 2018 (157)
  • January 2018 (140)
  • December 2017 (118)
  • November 2017 (158)
  • October 2017 (186)
  • September 2017 (139)
  • August 2017 (212)
  • July 2017 (179)
  • June 2017 (214)
  • May 2017 (230)
  • April 2017 (223)
  • March 2017 (159)
  • February 2017 (175)
  • January 2017 (112)
  • December 2016 (8)
  • October 2016 (12)
  • June 2016 (15)
  • May 2016 (4)
  • April 2016 (10)
  • January 2016 (10)
  • December 2015 (2)
  • October 2015 (12)
  • September 2015 (2)
  • June 2015 (15)
  • April 2015 (15)
  • March 2015 (6)
  • February 2015 (7)
  • January 2015 (6)
  • December 2014 (18)
  • November 2014 (19)
  • October 2014 (24)
  • September 2014 (11)
  • August 2014 (13)
  • July 2014 (7)
  • June 2014 (36)
  • May 2014 (19)
  • April 2014 (21)
  • March 2014 (90)
  • February 2014 (5)
  • January 2014 (26)
  • December 2013 (10)
  • November 2013 (25)
  • October 2013 (37)
  • September 2013 (27)
  • August 2013 (8)
  • July 2013 (8)
  • June 2013 (31)
  • May 2013 (17)
  • April 2013 (103)
  • March 2013 (82)
  • February 2013 (120)
  • January 2013 (212)
  • December 2012 (128)
  • November 2012 (92)
  • October 2012 (159)
  • September 2012 (112)
  • August 2012 (153)
  • July 2012 (106)
  • June 2012 (91)
  • May 2012 (35)
  • April 2012 (49)
  • March 2012 (14)
  • February 2012 (19)
  • January 2012 (44)
  • December 2011 (9)
  • November 2011 (21)
  • October 2011 (45)
  • September 2011 (13)
  • August 2011 (9)
  • July 2011 (47)
  • May 2011 (46)
  • April 2011 (10)
  • March 2011 (25)
  • February 2011 (1)
  • January 2011 (17)
  • December 2010 (8)
  • October 2010 (19)
  • September 2010 (1)
  • July 2010 (23)
  • June 2010 (1)
  • May 2010 (1)
  • April 2010 (21)
  • March 2010 (1)
  • February 2010 (1)
  • January 2010 (4)
  • December 2009 (20)
  • November 2009 (4)
  • October 2009 (17)
  • September 2009 (11)
  • August 2009 (2)
  • July 2009 (2)
  • June 2009 (79)
  • April 2009 (20)
  • March 2009 (1)
  • January 2009 (22)
  • November 2008 (1)
  • October 2008 (1)
  • July 2008 (4)
  • June 2008 (22)
  • April 2008 (25)
  • February 2008 (1)
  • January 2008 (16)
  • December 2007 (17)
  • November 2007 (662)
  • October 2007 (410)
  • September 2007 (1)
  • November 1999 (1)

ARTICLES & NEWS

  • Business Continuity
  • Disaster Recovery
  • Crisis Management & Communications
  • Risk Management
  • Article Archives
  • Industry News

THE JOURNAL

  • Digital Edition
  • Young Professionals
  • Career Spotlight
  • Advertising & Media Kit
  • Submit an Article

RESOURCES

  • White Papers
  • Rules & Regulations
  • FAQs
  • Glossary of Terms
  • Industry Groups
  • Business & Resource Directory
  • Business Resilience Decoded

EVENTS

  • Fall 2022
  • Spring 2022

WEBINARS

  • Watch Now
  • Upcoming

CONTACT

  • Article Submission
  • Media Kit
  • Contact Us

ABOUT DRJ

Disaster Recovery Journal is the industry’s largest resource for business continuity, disaster recovery, crisis management, and risk management, reaching a global network of more than 138,000 professionals. Offering weekly webinars, the latest industry news, rules and regulations, podcasts, the industry’s only official mentoring program, a quarterly magazine, and two annual live conferences, DRJ is leading the way to keep professionals up-to-date and connected in an ever-changing world.

LEARN MORE

TWITTER

Disaster Recovery Journal is the leading publication/event covering business continuity/disaster recovery.

Follow us for daily updates @drjournal

Newsletter

The Journal, right in your inbox.

Be informed and stay connected by getting the latest in news, events, webinars and whitepapers on Business Continuity and Disaster Recovery.

Subscribe Now
Copyright 2022 Disater Recovery Journal
  • Terms of Use
  • Privacy Policy