“Crisis Counsel: Navigating Legal and Communication Conflict,” by Tony Jaques, Ph.D. is a new book to be released later this year by Rothstein Publishing.
This book is designed to provide hands-on, practical guidance for senior executives, lawyers and public relations professionals to navigate crises and to balance conflicting advice from lawyers and communication professionals while promoting open communication and protecting legal liability.
The book includes a wide variety of global case studies and examples while analyzing how legal and communications advice was managed and the impact on reputation. Crisis Counsel also includes interviews with four of the leading global experts on crisis management and the conclusions of a focused, unique global survey of senior lawyers.
Tony Jaques is a Melbourne-based consultant and author of three other books on issue and crisis management.
August, 2020. 390+/- pages. Comprehensive index.
Print ISBN – 978-1-944480-65-3
EPUB ISBN – 978-1-944480-66-0
WEB PDF ISBN – 978-1-944480-67-7
“Crisis Counsel confirms Tony Jacques position as one of the industry’s foremost experts on issues and crisis management. In addressing the complex interactions between legal and communication crisis responses Dr Jacques provides riveting case studies and practical advice. It highlights the financial and reputational risks of not effectively integrating communications and legal counsel. It should be on every communications practitioner’s reading list and companies should insist their in house and external legal counsellors read it.”
Former Chair of Turnbull Porter Novelli
Adjunct Professor, RMIT University
“Senior managers who find themselves in the C-suite for the first time, Crisis Counsel should be mandatory reading. Such specific legal and communications provocations are not covered in university management courses, and the introduction is replete with illuminating case studies and key takeaways.
“The author provides sage advice for Chief Executives who must ultimately make a decision based upon what they think is the right thing to do; often under pressure. Crisis team leaders and team members will find this book equally of value, as the more you know about it, the better you and the team will be.”
Director, Jim Truscott & Associates Pty Ltd
“For far too long, the role of lawyers in crisis management has been neglected. If discussed at all, it is often in negative terms. Tony Jaques adjusts this picture in masterly, yet eminently readable terms. His comprehensive discussion of apology in crisis management is likely to be a go-to source for years to come. This is a welcome book for anyone interested in how crisis-confronted corporations (and other organizations, too) can navigate the tricky legal waters of communicating under fire. For university teachers like me, it’s a rich source of well-researched case studies. A gem!”
Chris Galloway, PhD
Head of Pubic Relations
Massey University of New Zealand