ThreatDown Helps Eliminate the Blind Spots of Shadow AI and Shadow Identities

• Neutralizes shadow AI risks: ThreatDown delivers broad visibility into the organizational AI footprint, empowering security and MSP teams to surface and mitigate hidden AI vulnerabilities before they escalate into breaches
• Addresses critical blind spots: ThreatDown extends Identity Threat Detection and Response to service accounts, API tokens, OAuth credentials, and machine identities, providing visibility into non-human identities that outnumber human users but traditionally lack robust governance
• Streamlines enterprise security operations: Managed entirely through the existing console and agent, organizations gain immediate, frictionless protection

ThreatDown, a leader in elite Managed Detection and Response (MDR), today announced a synchronized expansion of its AI and identity security capabilities to protect organizations from emerging, unmanaged risks. The company launched AI visibility, giving security and managed service provider (MSP) teams a full inventory of the AI tools running across their environments, while simultaneously extending its ITDR capabilities to secure non-human identities (NHI). By bringing rigorous governance to service accounts, API tokens, OAuth credentials, and machine identities, ThreatDown helps close critical exposure points that now outnumber human users but traditionally lack robust oversight.

Together, these two additions address both sides of the problem: the AI activity teams cannot see, and the machine identities they cannot govern. ThreatDown delivers both on the platform teams already run, with no separate console, agent, or additional dedicated security staff.

AI adoption outpaces AI governance. According to ISACA’s 2026 AI Pulse Poll, 90% of professionals reported that employees use AI at work, sanctioned or not, while just 38% of organizations have a formal AI policy. The proliferation of unauthorized tools handling unmanaged corporate data has led to an exponential rise in non-human identities (NHIs). This trend presents a critical security gap. According to the Cloud Security Alliance, a mere 12% of organizations are confident in their ability to thwart NHI-related attacks.

“Shadow AI is the next major blind spot for security teams, and most organizations haven’t even started thinking about the identities behind AI activity,” said Kendra Krause, General Manager of ThreatDown. “ThreatDown brings both into view on the platform teams already use, without adding complexity, to provide visibility into the AI tools active in their environment.”

As the first set of capabilities in ThreatDown AI Detection and Response, AI visibility gives teams sight into AI application use across the organization. The dashboard details each tool’s name, category, platform, vendor, version, and endpoint count, and shows exactly which devices access which tools. Teams can baseline AI usage and catch shadow AI before it triggers a data breach or compliance failure.

Extending ThreatDown Identity Threat Detection and Response brings the same visibility to non-human identities. It tracks service accounts, API tokens, OAuth credentials, and machine identities, revealing each one’s ownership, age, and privilege level. Teams govern a second class of identities without standing up a separate identity security product.

Detection and response must keep pace with AI-driven attacks. ThreatDown layers detection across endpoints, identities, and AI activity, drawing on more than 20 years of machine-learning telemetry to catch threats by behavior rather than signature. Its 24/7 MDR adds expert human analysts, who deliver a 5-minute median time to detect and a 19-minute median time to respond. Now ThreatDown is adding a new layer to the console: ThreatDown AI, an intelligent assistant that turns complex security data into plain-language guidance and recommended actions that admins review and confirm before execution — giving every admin senior-analyst clarity without the headcount.

These capabilities address the exact threats tracked in ThreatDown’s new report, Cybercrime in the age of AI. The research found over 6,000 AI models published openly on Hugging Face, advertised as guardrail-free, and downloaded more than 22 million times in a 30-day period. The attack surface shifts daily, and visibility into AI activity and machine identities cannot wait.

Availability

AI visibility is available now within the ThreatDown platform.

To learn more about the latest threats and cybersecurity strategies for businesses and the channel, visit ThreatDown or follow ThreatDown on LinkedIn and X.

About ThreatDown

ThreatDown is a leader in elite Managed Detection and Response (MDR), purpose-built to empower resource-constrained security teams with high-efficacy protection, without the complexity. As attacks grow faster and more automated, ThreatDown pairs proprietary AI and threat research with analyst judgment to deploy in minutes to deliver high-efficacy protection. Recognized by MRG Effitas, AVLab, and G2, ThreatDown scales security operations to intercept sophisticated attacks at the speed of modern threats.

FAQs

Is shadow AI really a different problem from non-human identity risk, or are they the same thing?

They are two halves of the same gap. Shadow AI covers the tools employees use without oversight. Non-human identity risk covers the service accounts, API keys, tokens, and AI agents that those tools use to reach company data. Watch the AI activity without governing the identities, and you have left the more dangerous half exposed.

Do I need a dedicated security team or a new tool to use this?

No. AI visibility and non-human identity coverage are built into the ThreatDown platform. They run through the same console and agent your teams already use. We built this for IT teams balancing security against everything else, and for MSPs managing risk across many clients.

How is this different from the AI governance features other vendors are rolling out?

Other vendors are adding AI visibility and governance, but typically as a separate service or bundle of multiple products sitting alongside their core endpoint platform. ThreatDown builds AI visibility directly into the same platform as our endpoint and identity detection, so AI activity correlates with machine identities natively instead of living in a separate tool.

AI visibility is included free for every customer, with no additional charge or separate SKU required. IBM’s 2025 Cost of a Data Breach report found organizations breached through shadow AI paid roughly $670,000 more than those without that exposure — exactly the blind spot this closes.