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As a technology professional, I like to tinker in home automation and smart devices. I have two WiFi networks at home, Cat6 cables to every room, multiple gigabit switches, and routers, all connected to an Internet service provider (ISP) gigabit fiber network. When my ISP had an unexpected network outage for two days, I was shocked to discover how much it impacted my daily life. While I could use my laptop by tethering it via USB to my mobile phone, the rest of the house was disconnected from the world. Without an Internet connection, I had no access to Amazon…

ABOUT THE AUTHOR

James Zhang

James Zhang is a disaster recovery architect with Verizon Professional Services. He is a Certified Business Continuity Professional with a wide range of experience in infrastructure and solution architecture. Zhang graduated from University of Illinois at Chicago with a degree in information decisions sciences. He also has an MBA degree from Lake Forest Graduate School of Management with focus on organizational behavior and management analytics.

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