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Volume 32, Issue 3

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Thursday, 22 November 2007 00:48

A Healthy Business Continuity Plan

Written by  Jennifer Lewis

What would happen if you woke up at 2 a.m. with chest pains but the area hospitals were closed due to a smallpox outbreak? What would happen if you couldn’t get lifesaving blood work because the labs couldn’t process the results or your health insurance provider couldn’t process the authorization? What would happen if you were scheduled for surgery but the computer network containing your patient records was down due to a computer virus? These are just a few of the scenarios that keep business continuity planners at hospitals and healthcare organizations across the country up at night and focused on the task at hand. The Heart of the Matter At the heart of every hospital is the basic desire to care for the sick and injured who walk through the door. To do this, every hospital must be prepared to assist the public regardless of the circumstances. Though a hospital is essentially