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Volume 32, Issue 3

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Friday, 22 October 2010 16:43

Keeping the Romance Alive


How to keep the BC planning tool relevant and useful as the years roll by and the organization changes. Kaiser Permanante first deployed business continuity plans across the organization in 2001-03. At that time, the business continuity department was created and staffed with five full-time BC professionals including me. With assistance from our BC consulting partner, we rolled out BC plans to more than 6,000 departments nationwide. Our BC program strategy has always been, “teach the clinical and business management team to update and maintain their BC plans themselves.” As you can imagine, there is no way the team of five BC professionals could update, maintain, and exercise that many BC plans. Essential to the success of this approach has been using an automated BC planning tool. We have utilized the same BC planning tool over the years, and today have more than 9,000 BC plans in use by more than 10,000