DRJ Fall 2019

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Fall Journal

Volume 32, Issue 3

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Thursday, 10 August 2017 20:38

Unlocking Resilience


How resilient is your organization? Current and past incidents teach us that business disruptions, crises, and disasters occur far more frequently than previously imagined. Last year’s massive winter storm on the East Coast, widespread flooding in the Midwest, the Manchester (U.K.) arena suicide bombing, global malware attacks, and Zika virus transmission remind us of our true vulnerability to natural and man-made threats. Unlocking resilience within your organization is the key to surviving these and other types of surprising, uncertain, or unstable events. What is organizational resilience? Academic literature offers differing perspectives on what organizational resilience means. Some organizations simply view resilience as a restorative capability or business process that employs business continuity or IT disaster recovery plans to bounce back and pick up wherever the organization left off following an adverse or unexpected event. A deeper and expanded opinion of organizational resilience includes reshaping, transforming, and developing new capabilities and