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Observing the progression of contact paths for an individual shows as the number increases, our availability decreases. However, it’s only natural to think the more devices I have, the more ways someone can get a hold of me. The reality, unfortunately, is exactly the opposite. Simply put, the more devices and avenues for which we have available to be contacted, the more complexity we have added into the communication process, thus leading to a decreased probability of picking the right contact path at any given time. For example, if I tell you that I am thinking of a whole number…

November 13, 2019 – Staffing the Expertise you need at the Right Time and Cost Flexibility

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October 30, 2019 – Orchestrating a Disaster Recovery Test

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October 23, 2019 – BCP Software or BCP Consultants? What is best for you?

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