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As part of a global company that helps organizations prepare for disruption, we get the unique opportunity to hear about hundreds of approaches and perspectives on getting readiness “right.” Naturally, we are spending a lot of time talking about COVID-19 lessons learned and preparing in case the situation escalates even further. We are also spending a lot of time discussing operational resilience. If you’re in the financial services industry (especially in the UK), this is a term you’re getting more and more familiar with given the multitude of regulatory and private sector perspectives being shared. However, as we’ll discuss in…

ABOUT THE AUTHOR

Brian Zawada & Ian Crabb

Brian Zawada is the chief operating officer for Castellan Solutions, the largest, global provider of business continuity consulting, software, managed services, and staffing. Zawada has more than 25 years of experience managing and building world-class business continuity programs that help organizations achieve and sustain the right level of resilience. In addition, Zawada contributed to the development of ISO 22301, ISO 22317, and ISO 22331. Zawada can be reached via email at [email protected] ... Ian Crabb is the global head of strategy for Castellan Solutions. Crabb has more than 25 years of experience working as both a consultant serving private and public sector organizations and managing internal business continuity programs. This mix of service provider and practitioner brings a unique perspective and experience. Crabb can be reached via email at [email protected]

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