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Volume 32, Issue 3

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Thursday, 22 November 2007 01:20

The Importance of a Comprehensive Training Program

Written by  Betty A. Kildow, CBCP, FBCI

It is an accepted best practice that business continuity, disaster recovery and emergency response teams receive training and participate in exercises. Training is important to the success of our programs. There is general agreement that appropriate knowledge and training underpins any organization’s capability to prepare for, respond to, and recover from disasters. Through an ongoing cycle of training, drills, exercises, and tests followed by corrections and enhancements, the organization’s plans and procedures and response capabilities continue to improve. While this is all well and good, too often there is a missing component in the training and education provided, be it emergency response, disaster recovery, or business continuity. Education and training for all employees are essential elements of a first-rate program. Remember that all employees are critical to the overall success of your programs. All employees are responsible for following emergency response and business continuity policies; all employees, not only designated team members,