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Volume 32, Issue 3

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Thursday, 19 April 2012 00:20

Stepping Up In the Face of Crisis: How a Well-Prepared Team Can Act with Confidence to Overcome Disaster

Written by  JAY OXTON

You must be ready for anything at anytime to survive in today’s business environment. Your success depends on a long-range strategic plan and a strong, focused team to implement that vision.These same principles hold true for business continuity, a fact we recently experienced first-hand. Fire broke out on the evening of Feb. 7 near our mail presort services facility in Grand Prairie, Texas. The blaze spread quickly, and soon the entire 400,000 square-foot building was engulfed in flames, damaging millions of dollars of equipment and destroying the facility where employees serve hundreds of commercial clients.In the face of this crisis, our teams both on-site and at our corporate headquarters reacted immediately, implementing our formal business continuity plan. After first ensuring the safety of all facility personnel, our business continuity team collaborated to combat the immediate disaster and manage the recovery process – all the way through to the successful re-opening