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Volume 32, Issue 3

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Tuesday, 11 April 2017 15:02

Measuring Business Continuity Productivity

Written by  FRANK LADY

Practitioners of business continuity should calculate and evaluate their productivity level. Periodically determining one’s productivity should yield illuminating and challenging insights. While this approach could support any occupational discipline, I am focusing this article on our profession. My calculation methodology derives from the Bureau of Labor Statistics’ (BLS) quarterly productivity reports but focuses on the individual worker, can use any time period, and can look forward or backward in time. Sum the practitioner’s real outputs, each multiplied by the hours required to produce it, and divide that number by the possible work hours in the time period. This calculation normally yields a value between 0 and 1.For a simple example, let’s calculate annual productivity for a practitioner who facilitates BC plan (BCP) updates. She coordinated annual revisions for 60 BCPs. Each revision took 20 hours, thus requiring 1200 hours (60 x 20). The standard year contains 2080 work hours (40 hours/week