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Sooner or later it will happen if you’re in business long enough: your organization will face a serious incident. A fire, flood, shooting, cyberattack, explosion, sinkhole, scandal, fatal accident, pandemic, or public relations disaster will break out unexpectedly and threaten to engulf the organization. How well the company gets through will depend in large part on whether it is sufficiently prepared. In this article we’ll give you a feel for what it’s like to face a crisis at your workplace as a member of a crisis management (CM) team. We’ll also share some tips on how the CM team can…

ABOUT THE AUTHOR

Michael Herrera & Richard Long

Michael Herrera is the CEO of MHA Consulting, a leading business continuity planning and information technology consulting firm. Herrera is the founder of BCMMetrics, which specializes in business continuity software designed to aid organizations in developing and executing business continuity programs. ... Richard Long is a senior advisory consultant and practice team leader for MHA Consulting, where he has successfully leads international and domestic disaster recovery, technology assessment, crisis management, and risk mitigation engagements.

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