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Thursday, 22 November 2007 03:29

The Time Has Come For DRP Metrics

Written by  Jan Persson, CDP

I’ve been in the disaster recovery planning (DRP) arena for more than 25 years. By some measures it should be considered a mature discipline. That would include accepted process procedures, policies and guidelines, clear best practice, regular accountability reporting, etc. In reality, at least from what I see, most companies have been more willing to dedicate resources and money to DRP, but the discipline of managing and reporting how it is working has been slower to materialize.Now, with more focus from the board level directors, it’s prudent to provide a more quantitative, accurate, empirical set of reporting numbers, i.e. “metrics.” Metrics, in general, have been around for a long time in the IT departments. We’ve always reported down time, mean time between failure (MTBF), mean time to repair (MTTR), outage analysis, response time (at the terminals), etc. In the area of DRP there are definitely some appropriate metrics. This article simply offers