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Volume 32, Issue 3

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Monday, 03 March 2014 19:35

Recovering More Than Just a Business

Written by  Susan DeSantis

Following Hurricanes Katrina and Rita, Whitney National Bank quickly recognized the “human factor” is also important to an organization’s disaster recovery plan. A number of Whitney Bank branches in Louisiana, Mississippi, and Alabama, including the bank’s headquarters located in the heart of New Orleans, were impacted by the storms, thereby displacing many bank employees. With more than 140 branches in the five-state Gulf Coast area and their corporate headquarters in hard-hit New Orleans, Whitney had much to coordinate to continue normal business operations. David Lott, contingency planning manager for Whitney Bank, had more to deal with than just getting servers and computers in place. In addition to helping to restore business