How Does Empowering Your PMO Lead to Better Business Outcomes?
By STEVE PIGGOTT In these turbulent times, it appears that everyone in IT is working frantically on an ever-growing number of projects and transformation initiatives, all while adjusting to a new method of working and collaborating remotely, combined with the challenges of navigating their personal ‘new normal’ too. The Program Management Office (referred to as… Continue reading How Does Empowering Your PMO Lead to Better Business Outcomes?
The State of Business Continuity Preparedness 2021
Forrester Research and Disaster Recovery Journal have partnered to field a number of market studies on business continuity (BC) and disaster recovery (DR) trends in order to gather data for company comparison and benchmarking, to guide research, and for the publication of best practices and recommendations. This study, which focuses on BC maturity and preparedness,… Continue reading The State of Business Continuity Preparedness 2021
An Elusive Holy Grail
Rethinking ROI and the Value of Business Resilience Programs It’s Monday morning and you need to convince new members of the executive leadership team your business resilience program is worth their support. What will you say? What points will you use to actually demonstrate your program’s worth? What evidence do you have to back up… Continue reading An Elusive Holy Grail
Staffing the Crisis Management Team
No factor is more important in determining the success or failure of a crisis management (CM) program than the people chosen to implement it. The consequences of having a poorly staffed and led CM team in charge during a crisis can be severe. They include sluggish, paralyzed, and poor decision-making and the resulting negative effects… Continue reading Staffing the Crisis Management Team
Organizations Can Upgrade Their Operational Resilience Plans in 2021 with Risk Intelligence
As we reflect on 2020, one thing is clear: managing uncertainty will continue to be at the forefront in 2021. When it comes to operational resiliency and risk, leaders must continually think about risk intelligence through the lens of critical events, especially when almost 50% of the US workforce in major cities is working from… Continue reading Organizations Can Upgrade Their Operational Resilience Plans in 2021 with Risk Intelligence
The Newest Tool in the Risk Assessment Toolbox: The National Risk Index
A key feature of a business continuity plan is a risk assessment. This determines the external risks to your business and usually includes natural disasters, civil unrest, public health, and cyber threats. When assessing the risks facing a client, I start by Googling “natural threats to (insert city/state)” and perusing through various results until I… Continue reading The Newest Tool in the Risk Assessment Toolbox: The National Risk Index
2021 Predictions: Operational Resilience Takes Center Stage
Breaking Down Barriers Between Risk and Business Continuity What a year! Simply put, the global shocks of 2020 were unmatched by any time in recent history. Not only did the COVID-19 pandemic reach a scale and longevity which rippled through the way organizations operate, communicate, and safeguard against future disruptions, we simultaneously experienced civil unrest,… Continue reading 2021 Predictions: Operational Resilience Takes Center Stage
Employee Well-Being During a Crisis is Your Greatest Asset
If the COVID-19 pandemic has demonstrated anything, it is we are all vulnerable to stress. Yet with every crisis, we plan for recovery of facilities, technology, and supplies. The focus seems to be on everything but employees, especially those who appear to be “unaffected.” Reliance on existing staff to cover for employees directly affected by… Continue reading Employee Well-Being During a Crisis is Your Greatest Asset
Use DR Data Protection Pillars to Build a Next-gen DR Strategy
Anyone responsible for disaster recovery (DR) inevitably cares about data protection. To achieve even the most basic DR objectives, organizations must put the correct data protection technologies in place. The technology selection task becomes increasingly difficult considering the multitude of data protection technologies currently available. Organizations must understand, prioritize, and choose from among these technologies… Continue reading Use DR Data Protection Pillars to Build a Next-gen DR Strategy
A Trauma-Sensitive Response to Crisis Management
A crisis is a time to react and let your training kick in. There is little opportunity to ponder who the audiences are and how best to reach them. Emotions run high, and many decisions have to be made quickly and without complete information. This is why it’s critical to have a comprehensive communications plan… Continue reading A Trauma-Sensitive Response to Crisis Management
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