3 Cyber Resilience Mistakes Companies Keep Making, Despite Serious Consequences

Cyber threats continue to evolve and pose significant risks to businesses of all sizes across all industries. The consequences of a cyberattack can be devastating, ranging from financial loss to reputational damage to legal liabilities. But organizations can defend themselves if they embrace the five pillars of cyber resilience: identify, protect, detect, respond, and recover. These serve as a comprehensive framework for navigating today’s challenges.

A lot of organizations know this, but many more do not. Many continue to make three common mistakes which leave them vulnerable to cyber threats. Let’s discuss those three mistakes and the actions companies can take to fix them.

Mistake 1: Underestimating the value of digital assets and data

One of the most critical errors in a company’s cyber resilience efforts is failing to recognize the significance of digital assets and data. They need to fully understand the worth of their digital assets, including intellectual property, customer data, and proprietary information. This lack of awareness can lead to inadequate protection measures, such as weak passwords, outdated software, and insufficient access controls, which exposes the company to cyber threats.

With the world’s increasing reliance on digital technologies and data-driven decision-making, digital assets have become more valuable than ever—and more sought-after by the bad guys. Cybercriminals constantly seek to exploit high-value data and assets for financial gain or to disrupt business operations. Companies must conduct thorough risk assessments to identify their most critical assets and data, understand their vulnerabilities, and implement robust security measures to strengthen them. These measures should include regular monitoring, patching, and updating systems and software and implementing strong authentication mechanisms and encryption protocols.

This sort of program may be routine for a large organization. However, many midsize companies still have legacy applications running on outdated operating systems from Windows, which can pose a significant problem, creating a data resilience gap in their strategy. It can present a real risk if their backup vendor cannot support those outdated operating systems. It’s essential to assess how many legacy applications you have running on older operating systems and whether they can be backed up. If your business still uses legacy applications and cannot back them up, you must address the problem to ensure data protection and security.

Mistake 2: Ineffective management of third-party risk

Many companies rely on third-party vendors, suppliers, and service providers to support their operations, and these external partners often have access to critical systems, data, and networks. However, not all third parties have a strong cybersecurity posture; if they don’t, their vulnerabilities can provide entry points for cyberattacks.

Companies often fail to thoroughly assess their third-party partners’ cybersecurity posture and ensure they adhere to the same security standards and protocols as their own. It can create weak links in the cybersecurity chain, allowing cybercriminals to exploit vulnerabilities in third-party systems and gain unauthorized access to a company’s data or systems. Companies must conduct comprehensive due diligence on third-party vendors, assess their cybersecurity capabilities, and establish robust contracts and agreements which clearly define security expectations and responsibilities. They should also regularly monitor and audit third-party cybersecurity practices to ensure ongoing compliance.

This third-party risk is especially acute for organizations operating in a hybrid cloud environment. That’s because supporting disparate cloud platforms and ensuring they work well with each other can be unwieldy and open up security gaps. To address these concerns, organizations should have an adequate data protection and recovery strategy for their hybrid cloud environment. It includes choosing a cloud storage solution that offers continuous snapshots, multiple recovery points, and security controls for private, public, and SaaS environments.

Mistake 3: Inadequate testing of incident-response plans

Companies often invest significant resources in developing incident-response plans to mitigate the impact of cyberattacks. However, many fail to adequately test and update their plans, which leaves them ill-prepared to respond effectively to real-world cyber incidents. Incident-response strategies are only effective if regularly tested, refined, and updated based on evolving cyber threats and changing business needs.

Companies should conduct regular tabletop exercises and simulated cyberattack scenarios to test the effectiveness of their incident-response plans. These exercises can help identify gaps and weaknesses in the plans and indicate necessary adjustments. In addition, companies should conduct post-incident reviews after any actual cyber incident to assess the effectiveness of the response and identify areas for improvement. This feedback loop is critical for continuously improving the incident-response capabilities of an organization and ensuring plans remain effective and relevant.

Final takeaway

As the threat landscape evolves, companies must avoid common mistakes in their cyber resilience efforts. Understanding the value of assets and data, effectively managing third-party risks, and adequately testing incident-response plans are all critical components of a robust cybersecurity strategy.

ABOUT THE AUTHOR

Ahsan Siddiqui

Ahsan Siddiqui is director of product management at Arcserve. He's been in the industry for 17 years, working with partners and customers.