The COVID-19 crisis has proven the sternest test to the healthcare sector. And it’s not over yet. What’s worse, the healthcare system remains more vulnerable than ever to a simultaneous hit from a second catastrophic health event, which might overwhelm its capabilities as well as those of local and regional emergency responders. Why’s that? Well, events of this nature pose a response challenge many orders of magnitude greater than common medical disasters. Casualties tend to be higher, and critical healthcare infrastructure is likelier to be degraded. Add to that, catastrophic health events often lead to the temporary loss of situational…
Southwest Airlines Holiday Meltdown
Remember the ‘SWAlamo’ Well, that happened. We witnessed the complete failure of an airline’s processes at the whims of a...
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Should Brands Take a Political Stance?
https://youtu.be/mWNAvGDggB4?si=p4-78TQ6p8zMAWsz Episode 164: Should Brands Take a Political Stance? In 2024, we are entering election season, which in the U.S....
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Social Media as a Single Point of Failure
Over the past two decades, social media has changed the very foundation of our lives. It has become the primary...
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In Uncharted Territory
Tropical Cyclone Jasper in the Wet Tropics World Heritage Area North Queensland and the Wet Tropics World Heritage Area (the...
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