Beyond RTO and RPO: Introducing the Recovery Operability Objective

You may have a vague memory of hearing about the commissioner of the U.S. Patent Office, Charles H. Duell, who, in 1899, was attributed with saying, “Everything that can be invented has been invented.” Although no substantial evidence exists – he actually said this in support of closing the Patent Office – it’s a great example of how we make assumptions about the limits and practicalities of our world. Perhaps a more valuable philosophy is the concept of “continual improvement,” as espoused by business management guru W. Edwards Deming and adopted by both the International Organization for Standardization (ISO) and…