The crisis that is coronavirus has revealed key weaknesses in business continuity across all industries. New thinking is needed to make significant changes in order to create truly resilient organizations. Many disasters are slow-moving, generated by the aggregation of small failures that emerge out of normal conditions that conceal their nature. But COVID-19 is different – it is an extreme shock to the global system. Unlike most natural disasters, which affect only small parts of the world, the pandemic is everywhere. Firms from all four corners of the globe did not foresee a disruption which would simultaneously hit their entire…