Crisis communications has become an integral part of crisis management. In today’s world, how you talk to the outside world about the crisis is as important as how you manage it, especially for prominent organizations. If you can’t communicate effectively with the media and your internal and external stakeholders, you are in a perilous position. This has become truer than ever in the age of social media when everyone has a bullhorn and every person over the age of 12 has a TV camera in their pocket. Your crisis management plan must include a crisis communications plan. Success Is Won…
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