As everyone who has ever stubbed their toe knows, the world can be a dangerous place. Business is not immune to this reality. In fact, sometimes it seems to have a big target painted on its back. Crises and emergencies happen all the time in the world of business and organizations. Equipment catches fire, chemicals leak, roofs collapse. Storms hit, sinkholes open, and people on company premises trip and are injured or become ill. Sometimes people representing the organization act inappropriately or unlawfully, bringing bad publicity and the attention of law enforcement. Sometimes disturbed people perpetrate acts of violence, turning…
Employee Well-Being During a Crisis is Your Greatest Asset
If the COVID-19 pandemic has demonstrated anything, it is we are all vulnerable to stress. Yet with every crisis, we...
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How to Balance Legal and Communication Advice in A Crisis, and Why It’s Important
Just about every crisis manager knows the legal and reputational risk after a crisis is often much greater than during...
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Staffing the Crisis Management Team
No factor is more important in determining the success or failure of a crisis management (CM) program than the people...
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A Trauma-Sensitive Response to Crisis Management
A crisis is a time to react and let your training kick in. There is little opportunity to ponder who...
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