As everyone who has ever stubbed their toe knows, the world can be a dangerous place. Business is not immune to this reality. In fact, sometimes it seems to have a big target painted on its back. Crises and emergencies happen all the time in the world of business and organizations. Equipment catches fire, chemicals leak, roofs collapse. Storms hit, sinkholes open, and people on company premises trip and are injured or become ill. Sometimes people representing the organization act inappropriately or unlawfully, bringing bad publicity and the attention of law enforcement. Sometimes disturbed people perpetrate acts of violence, turning…
AI-Powered Automation in State and Local Call Centers Bolsters Disaster Resilience
State and local government call centers become lifelines during and after disasters. Most recently, the state of Florida deployed call centers...
READ MORE >
Leadership Skills You Need for Crisis Management and How to Build Them
Subscribe to the Business Resilience DECODED podcast – from DRJ and Asfalis Advisors – on your favorite podcast app. New...
READ MORE >
Protecting Your Employees and Company Assets During Extreme Weather Events
Every day, it seems as though extreme weather events are increasing in frequency. From winter storms that pile on the...
READ MORE >
Telecommunications During Crisis: New Models for Rising to the Challenge
Disasters cause thousands of deaths and billions of dollars in damage worldwide each year, according to Statistica.com. In the aftermath...
READ MORE >