Crisis Management in Unstable Times

As everyone who has ever stubbed their toe knows, the world can be a dangerous place. Business is not immune to this reality. In fact, sometimes it seems to have a big target painted on its back. Crises and emergencies happen all the time in the world of business and organizations. Equipment catches fire, chemicals leak, roofs collapse. Storms hit, sinkholes open, and people on company premises trip and are injured or become ill. Sometimes people representing the organization act inappropriately or unlawfully, bringing bad publicity and the attention of law enforcement. Sometimes disturbed people perpetrate acts of violence, turning…