A crisis management program and plan are not things a company can buy off the shelf. Every organization is different in terms of its industry, facilities, and culture. One of the first things a company must do in developing a crisis management plan is look in the mirror. The organization needs to determine what kind of team and program structure will work best for them. Regardless of how your company decides to organize its program, one point should be top of mind: the plan you create must be easy to read, use, and execute. In this chapter, we’ll survey some…
Employee Well-Being During a Crisis is Your Greatest Asset
If the COVID-19 pandemic has demonstrated anything, it is we are all vulnerable to stress. Yet with every crisis, we...
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Telecommunications During Crisis: New Models for Rising to the Challenge
Disasters cause thousands of deaths and billions of dollars in damage worldwide each year, according to Statistica.com. In the aftermath...
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Doctors Turn to Collaboration Platforms as COVID-19 Spells the End of the Hospital Pager
The COVID-19 pandemic has accelerated major shifts in healthcare technology, from remote working to telehealth. For hospitals and healthcare systems,...
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Crisis Management in Unstable Times
As everyone who has ever stubbed their toe knows, the world can be a dangerous place. Business is not immune...
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