A crisis management program and plan are not things a company can buy off the shelf. Every organization is different in terms of its industry, facilities, and culture. One of the first things a company must do in developing a crisis management plan is look in the mirror. The organization needs to determine what kind of team and program structure will work best for them. Regardless of how your company decides to organize its program, one point should be top of mind: the plan you create must be easy to read, use, and execute. In this chapter, we’ll survey some…
Crisis Management in Unstable Times
As everyone who has ever stubbed their toe knows, the world can be a dangerous place. Business is not immune...
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Post Disaster Lessons: What Should be Learned and How
As the world today witnesses unprecedented disasters and crises of all types and sizes and at all fronts, it’s imperative...
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Why Investing in Emergency Communications Is Investing in Disaster Resilience
Disaster resilience encompasses much more than an organization’s ability to withstand an emergency. It also includes learning from previous disasters...
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golden hour in disaster response
The Golden Hour: Make It or Break It in Disaster Response
In the classic Disney cartoon "Fire Chief," Donald Duck rushes to battle a blaze—only to realize he mistakenly connected the...
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